Chief Operating Officer

Job Title : Chief Operating Officer

Employee Type : Exempt / Full Time

Purpose : Prevention Links’ mission is to foster healthy, sustainable communities by empowering people through education, collaboration, and by serving as a linkage to resources. Reporting to the Chief Executive Officer (CEO), the Chief Operating Officer (COO) is responsible for leading and managing a comprehensive array of services and programs to advance this mission. The COO will lead a team of division directors implementing a variety of program models delivered across 12 sites with a program staff of 125. The COO will review on an ongoing basis services being offered and develop new programs as needs emerge and will be responsible for all activities pertaining to compliance, quality assurance, personnel, program budgets, and stakeholder relations. The COO will inform the CEO of all program issues and accomplishments.

The COO will partner with their peers—the Chief Financial Officer (CFO), Chief People Officer (CAO), Chief Compliance Officer (CCO), and Chief Development Officer (CDO)—while also being responsible for all program planning, organizing, operating, and staffing. They are responsible for developing, implementing, and managing the program aspects of the annual budget in conjunction with the CFO and CEO. The COO is responsible for ensuring that Prevention Links’ services are in compliance with all federal, state, funding, and city regulations, certifications, and licensing requirements. Finally, the COO will assist the CEO in planning, organizing, and implementing public and private fundraising initiatives.

Responsibilities

• Provide effective and inspiring leadership, as well as stewardship, of Prevention Links by being actively involved in all programs and services. Advance a continuous quality improvement process throughout the program and service areas, focusing on systems / process improvement. Promote regular and ongoing opportunities for all staff to give feedback on program operations.
• Lead a high performing team of division directors, managers, and program staff to the next level by further developing and implementing recruitment, training, and retention strategies.
• Partner with the CEO to represent Prevention Links with external constituency groups, including community, governmental, and private organizations.
• Ensure that all program activities operate consistently and ethically within the mission and values of Prevention Links.
• Prepare and submit an annual operational budget to the CEO and CFO for review and approval, manage effectively within this budget, and report accurately on progress made and challenges encountered.
• Ensure the continued financial viability of Prevention Links’ program / service units through sound fiscal management. Provide programmatic leadership and input for all strategic planning processes with the CEO and staff.
• Serve as the point of contact for agency-wide emergencies, being on call 24 / 7 / 365, and escalating emergencies to the CEO as appropriate.

Program Leadership & Management

External Relationships

Knowledge Management

Qualifications

The COO will be thoroughly committed to Prevention Links strategy and mission. All candidates should have demonstrated leadership, coaching, and relationship management experience and strong demonstrated success establishing and managing funder relationships.

Specific requirements include :

Behavioral Expectations

REQUIRED DUTIES AND RESPONSIBILITIES

NOTE : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Job descriptions can be revised and updated periodically to meet the needs of the organization.

SUPERVISORY RELATIONSHIP : Reports directly to CEO

TRAVEL : Domestic travel is required for this full‑time position. Local, independent travel is required. Must possess a valid driver’s license and method of transportation. Position requires frequent travel within and outside of Union, Middlesex, Hudson Counties. All travel mileage will be reimbursed.

EVENING AND WEEKEND AVAILABILITY : Must be available evenings and weekends for meetings, outreach, & program coverage.

HOURS PER WEEK : 35 Hours / Week, Salary, Exempt

Prevention Links provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Prevention Links complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Prevention Links expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Prevention Links’ employees to perform their job duties may result in discipline up to and including discharge.

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