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Virtual Care Veterinary Technician Teletriage (Relief)
Virtual Care Veterinary Technician Teletriage (Relief)Modern Animal • Los Angeles, California, USA
Virtual Care Veterinary Technician Teletriage (Relief)

Virtual Care Veterinary Technician Teletriage (Relief)

Modern Animal • Los Angeles, California, USA
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  • [job_card.full_time]
[job_card.job_description]

At Modern Animal were on a mission to build the future of veterinary care together. We believe in bringing humanity back to veterinary medicine and were looking for a passionate compassionate highly organized and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our team on an as-needed Relief basis.

Available Schedules :

  • Flexible relief-based schedule. Work virtually when coverage is needed and when your availability allows. Perfect for those looking to pick up extra shifts or maintain a flexible work-life balance.

Ideal Candidate : This role is ideal for a self-motivated individual who can jump in to provide seamless support for our team. Were looking for someone who thrives in a fast-paced environment. Youre adaptable communicative and ready to jump in when needed- often within 48-72 hours notice.

What Youll Be Doing :

  • Engage with members via chat phone and video providing support and education on their pets health and well-being
  • Triage medical cases based on veterinary knowledge offering recommendations and ensuring accurate information
  • Review medical records to understand patient history and provide informed guidance
  • Document clearly and accurately in patient records using veterinary terminology
  • Verify and process prescriptions ensuring appropriate follow-up for client requests
  • Deliver top-tier client care with empathy and warmth whether over chat phone or video
  • Follow protocols maintaining consistency while adjusting to each unique case
  • Collaborate cross-functionally providing feedback to improve processes and systems
  • Thrive in a fast-paced continuously learning environment improving your skills and delivering excellent care
  • Live and breathe our values : curiosity integrity excellence accountability and respect

    • Why Youll Love This Role :

  • A passion for veterinary care : You love providing excellent client experiences and clear empathetic communication.
  • Credentialed Veterinary Technician : Youve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required).
  • Tech-savvy : Youre comfortable navigating multiple computer programs and online platforms.
  • Exceptional communicator : You can clearly articulate medical information both verbally and in writing with compassion and clarity.
  • Adaptable problem solver : You thrive in a dynamic environment and can generate innovative solutions to support our members and teams.
  • Independent worker : You manage priorities and tasks effectively with minimal supervision.
  • Continuous learner : You have a curiosity-driven mindset and are eager to grow professionally to improve patient care.
  • Dedicated work environment : You have a quiet distraction-free space and meet the following internet requirements :
  • Minimum ISP parameters : >

    • 100mbdown >

    100mbup

  • Comfortable sitting and standing at a computer for extended periods

    • What You Can Expect From Us :

  • Shift Rate : $198 (9 hour shift)
  • A unique opportunity and work environment
  • A collaborative team that has your back and will welcome you as part of our pack

    • Hiring in the following US States :

    Arizona Arkansas Delaware Florida Georgia Idaho Iowa Kentucky Louisiana Maryland Michigan Minnesota Mississippi Nevada New Mexico North Carolina Ohio Oregon Pennsylvania Tennessee Virginia Washington West Virginia Wisconsin.

    Required Experience :

    IC

    Key Skills

    Veterinary Experience,Animal Care,Communication skills,Veterinary Assistant,Veterinary Technician Experience,Vital Signs Experience,Animal Handling,Animal Restraint,Experience Administering Injections,Catheterization,Medication Administration,Venipuncture Experience

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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