Refund Specialist

Refund Specialist

Your career is more than just a job, it's part of your life. Whether you're a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class.

The Refund Specialist researches patient accounts on all requested refunds to determine if applied payment should be refunded. The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for additional information.

Location : Canton, OH

This position is remote, but may require occasional onsite meeting attendance in the Corporate Offices, located in Canton, OH.

Essential Job Functions :

• Determine if applied payments should be refunded by researching patient accounts on all requested refunds or credit balances.
• Confirm how payment was applied to patient's account by reviewing explanation of benefits.
• Communicate with insurance carriers via phone to gather additional information needed to process requested refund.
• Perform all necessary adjustments within guarantor account and / or enters adjustments for refund when applicable.
• Enter all necessary notations in the system to allow for proper communication and tracking.
• Enter refunds into the billing system.
• Maintain corresponding back up documentation on all adjusted and refunded accounts.
• Perform and assist with other department duties as needed.

Knowledge, Skills and Abilities :

Education and Experience :

Physical Demands :

Hourly Rate : $14.53 - $26.88

Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description.

US Acute Care Solutions current and potential employees enjoy best in class benefit programs with a wide array of options.

Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.