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Chief Operating Officer - COO
Chief Operating Officer - COOTEEMA Solutions Group • City of White Plains, NY, United States
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Chief Operating Officer - COO

Chief Operating Officer - COO

TEEMA Solutions Group • City of White Plains, NY, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Title : Chief Operating Officer (COO) – Behavioral Health Clinics

Role Summary : An outstanding opportunity is available for a strategic and mission-driven Chief Operating Officer to lead the expansion and operational excellence of a high-impact mental health care organization. This role is ideal for a visionary leader who thrives in scaling innovative healthcare models and is passionate about transforming lives through evidence-based, patient-centered care.

As COO, you will be responsible for evolving a successful single-site clinic into a thriving, multi-location enterprise. You will lead operations with a clear focus on growth, quality, and regulatory integrity, building teams, systems, and processes that deliver compassionate, effective care at scale. You’ll work closely with founders and cross-functional teams to ensure sustainable expansion while maintaining a culture rooted in empathy, accountability, and performance.

Key Responsibilities

  • Lead the development and execution of a multi-year expansion strategy, scaling operations from one clinic to 5–10 locations.
  • Identify and evaluate new markets, partnerships, and growth opportunities.
  • Design and implement scalable systems, processes, and technologies to support rapid growth.
  • Oversee daily clinic operations, ensuring efficiency, clinical quality, patient experience, and compliance.
  • Build performance metrics and reporting infrastructure to measure and drive operational success.
  • Optimize resource allocation, manage budgets, and improve cost-efficiency to support profitability.
  • Partner with founders on marketing, branding, and patient acquisition strategies.
  • Ensure compliance with healthcare regulations, licensing requirements, and clinical best practices.
  • Develop and execute risk management protocols to protect patients, staff, and the business.
  • Collaborate across clinical, administrative, billing, and marketing functions to create operational alignment.
  • Lead the recruitment, training, and development of compassionate, high-performing teams.
  • Other duties as assigned.

Required Qualifications

  • 10+ years of leadership experience in healthcare or behavioral health operations.
  • Proven success in scaling multi-site clinical operations or healthcare startups.
  • Strong financial literacy, including understanding of EBITDA, cash flow, and key operational KPIs.
  • Expertise in healthcare payer contracting, compliance standards, and process optimization.
  • Demonstrated ability to lead organizational growth while maintaining operational discipline and quality.

    • Desired Qualifications

  • Experience in behavioral health, SPRAVATO® administration, or integrative psychiatry models.
  • Track record of launching new clinic locations, including site buildout, licensing, staffing, and workflow design.
  • Systems thinker with a builder’s mindset—able to design, implement, and iterate for scale.

    • Personal Attributes

  • Entrepreneurial, purpose-driven, and resilient in dynamic environments.
  • Strategic mindset with strong operational execution capabilities.
  • Collaborative leader with high emotional intelligence and effective communication skills.
  • Committed to balancing compassion and accountability in team leadership.
  • Passionate about improving mental health care access, quality, and outcomes.

    • Key Performance Metrics

  • Successful expansion from 1 to 10+ clinics within established timeframes and budgets.
  • Execution of the second clinic launch as a scalable blueprint for future sites.
  • Revenue and profitability growth in alignment with organizational goals.
  • Scalable systems and process implementation across all locations.
  • High employee engagement, strong team retention, and positive performance indicators.
  • Positive patient experience outcomes, including satisfaction, retention, and referrals.
  • Operational efficiency gains measured by cost per session, throughput, and utilization.
  • Full regulatory compliance and strong payer relationship management.

    • Pay

  • Base Salary : Starting at $150,000 in Year 1
  • Performance Bonuses : Eligibility for annual bonuses
  • Equity : Participation in the company equity program
  • Total First-Year Earning Potential : $220,000 – $240,000

    • Location & Work Type

    This is a full-time, on-site position based in New York, with travel to future clinic locations as part of expansion efforts.

    #J-18808-Ljbffr

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