Senior Stop Loss Representative

Operations

Manage Inventory

Maintain claimant files

Update group / broker / carrier contact information as needed

Distribute monthly stop loss reporting

Process external PBM files monthly

Open tickets for issues and follow through to resolution

Follow up on all open items timely

Reconcile accounts, communicate discrepancies immediately

Manage working relationships with internal and external business partners

Attend meetings to resolve issues as needed

Perform other duties as necessary or appropriate for the position

Bachelor's degree in business operations or equivalent work experience

More than two years working in an operations environment

Knowledge of claims processing preferred

Previous experience in Reinsurance or Stop Loss / Healthcare experience preferred

Experience working in a production driven environment

Self-starter, highly motivated problem solver with the ability to work independently

Ability to multi-task and handle deadline driven assignments

Ability to perform appropriate research, make responsible decisions and demonstrate customer-oriented professionalism

Strong organization skills and attention to detail capabilities are required

Strong communication and competency skills are necessary

Ability to follow documented procedures and instructions

Cross-functional team collaboration abilities are required

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.