Talent.com
Account Manager
Account ManagerPhenom People • Dallas, TX, US
[error_messages.no_longer_accepting]
Account Manager

Account Manager

Phenom People • Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Account Manager

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks, and more for all full-time positions!

Allied Universal is looking to hire an Account Manager. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. Build, improve, and maintain relationships with clients and employees : develop and retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial and operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance.

Essential Functions :

  • Supervise the day to day security operations of an assigned client site
  • Manage a team of security officers, site and / or shift supervisors including hiring / selection, scheduling, payroll, training, coaching, development, and support
  • Ensure the client site is provided with high quality security services to protect people and property
  • Build, improve, and maintain effective relationships with both client and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

Additional Responsibilities :

  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or program with Client
  • Handle any escalated security issues or emergency situations appropriately
  • Other management responsibilities as determined by leadership
  • Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing, and hiring quality candidates
  • Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
  • Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
  • Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each site
  • Meet all contractual scheduled hours with a minimum of unbilled overtime
  • Coordinate and / or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
  • Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
  • Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
  • Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment
  • Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary, and Training Detail reports) that require interpretation and action for effective business management
  • Enforce Allied Universal policies as outlined in the handbooks, executive memos, and on the portal
  • Qualifications :

  • Four year degree in Criminal Justice, Business Administration or related field
  • Previous Contract Security, facilities management, military, or law enforcement experience
  • At least 2 years of business management / operations / supervisory experience (depending on size / scope of client)
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills required
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis
  • Previous payroll, billing, and scheduling experience preferred
  • Ability to work in a team-oriented management environment while having an entrepreneurial attitude
  • Key Competencies :

  • Staff Management
  • Financial Management
  • Integrity
  • Problem Solving
  • Conflict Management
  • Time Management
  • Customer Focus
  • Timely Decision Making
  • Motivating and Directing Others
  • Drive for Results
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

    [job_alerts.create_a_job]

    Account Manager • Dallas, TX, US

    [internal_linking.related_jobs]
    Tier 2 DLB Partner - Channel Account Manager

    Tier 2 DLB Partner - Channel Account Manager

    Fortinet • Frisco, TX, United States
    [job_card.full_time]
    The Tier 2 - DLB Partner Channel Account Manager (CAM) will build and promote the Company's position as the worldwide leader in cybersecurity through leadership and training, as a member of the cha...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    Applied Industrial Technologies • Dallas, TX, US
    [job_card.full_time]
    Looking for a company with a great culture and a rich history of success? At Applied Industrial Technologies, we offer integrity, inclusion, and career advancement. Our company culture is friendly, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    cargo.one • Dallas, TX, US
    [job_card.full_time] +1
    Account Manager Opportunity At Cargo.Our solution boasts an impressive NPS of +65 and is trusted by thousands of freight forwarders globally. We are on a mission to transform how the air cargo indus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    Risk Strategies • Dallas, TX, US
    [job_card.full_time]
    Job Opportunity At Risk Strategies.Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager, (Healthcare)

    Account Manager, (Healthcare)

    Power Digital • Dallas, TX, US
    [job_card.full_time]
    As a people-first firm, we value diversity in backgrounds and experiences.We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and res...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Account Manager (North Texas)

    Regional Account Manager (North Texas)

    Scope Group • Dallas, TX, US
    [job_card.full_time]
    Regional Account Manager - North Texas.We have an exciting new opportunity at Scope Health Inc for a Regional Account Manager - North Texas in our US Sales Team! This is a field-based role.We are l...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager????????

    Account Manager????????

    Alan • Addison, TX, US
    [job_card.permanent]
    Alan's vision is to make prevention the new norm of care for all.Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost cen...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager Pediatric Endocrinology (Remote In Territory)

    Account Manager Pediatric Endocrinology (Remote In Territory)

    Tolmar • Dallas, TX, United States
    [filters.remote]
    [job_card.full_time]
    Candidates must reside in the Dallas, TX area •.Under limited supervision, the Account Manager- PE is responsible for achieving sales objectives in assigned territory through the development, mainte...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    The Remedy Group • Dallas, TX, US
    [job_card.full_time]
    Regional Nutrition Account Manager – Texas Region.Are you passionate about nutrition support and patient care? Do you thrive in a relationship-driven sales role where you can make a real difference...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager, Enterprise Browser

    Account Manager, Enterprise Browser

    Palo Alto Networks • Dallas, TX, US
    [job_card.full_time]
    Account Manager, Enterprise Browser.Our mission at Palo Alto Networks is to be the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of ch...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Account Manager (USA)

    Customer Account Manager (USA)

    Origina • Plano, Texas, USA
    [job_card.full_time]
    At Origina we are on a mission to change the software world to stop unnecessary upgrades and enable sustainability and stability in enterprise software environments. At Origina our values of Trust F...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Director, Customer Expansion Midwest (IL, IN, KY, MI, OH, WI)

    Account Director, Customer Expansion Midwest (IL, IN, KY, MI, OH, WI)

    FinThrive • Plano, TX, United States
    [job_card.full_time]
    Join a company considered a Best Place to Work, where innovation, culture, and purpose come together to make a meaningful difference in healthcare. At FinThrive, we're not just building technology -...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager

    Account Manager

    OneDigital • Dallas, TX, US
    [job_card.full_time]
    Employee Benefits is the core of our business and at our heart we are a people-focused organization.Every day, we help over 100,000 employers give their employees peace of mind by providing health,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    Electra Link • Dallas, TX, US
    [job_card.full_time]
    Account Manager - Dallas Branch.Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology.Our professional capa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager (GA, FL, NC, SC)

    Account Manager (GA, FL, NC, SC)

    Thomson Reuters • Frisco, Texas, USA
    [job_card.full_time]
    This position is responsible for developing account plans for new and / or existing small to mid-sized corporate accounts in an assigned territory. Prospects new customers and new business at existing...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager

    Account Manager

    Infobip • Addison, TX, US
    [job_card.full_time]
    Working at Infobip means being part of something truly global.With 75+ offices across six continents, we're not just building technology we're shaping how more than 80% of the world connects and c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager

    Account Manager

    Integer Holdings • Plano, TX, United States
    [job_card.full_time]
    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our val...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    TradeJobsWorkForce • 75359 Dallas, TX, US
    [job_card.full_time]
    Account Manager Job Duties : Manage multiple accounts, ensuring that a high level of customer ret...[show_more]
    [last_updated.last_updated_30] • [promoted]