Sr. Benefits Analyst

Senior Benefits Analyst

We're looking for a Senior Benefits Analyst to join our Total Rewards team and help share the future of health & wellness at Zapier. We're not just making softwarewe're building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You'll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work.

The Senior Benefits Analyst will administer, manage, implement, and continuously improve global benefits and leave programs to enhance employee experience, ensure compliance, and support Zapier's strategic growth. To succeed in this role, you must be an expert in U.S. benefits and U.S. leave of absence (LOA) programs and compliance, with the ability to extend that expertise to global benefits administration. This position requires strong analytical skills, cross-functional collaboration, and the ability to influence strategy while delivering high-quality execution. The Senior Benefits Analyst will report to the Sr. Manager, Total Rewards.

Leaves of Absence and Accommodations :

• Implement and manage Zapier's global leave programs (medical, parental, and statutory), serving as the primary point of contact and SME for U.S. leave programs while coordinating with global stakeholders for seamless administration.
• Partner with third-party providers and payroll to ensure accurate pay, benefits continuation, and compliance.
• Monitor compliance updates (FMLA, CFRA, PFL, ADA, STD / LTD, etc.) and recommend program changes, ensuring full compliance with U.S. LOA laws and best practices.
• Handle accommodation requests with empathy, balancing employee needs with compliance obligations and business priorities; design new processes that improve the employee experience.
• Provide managers and People Business Partners with clear, practical guidance on complex or sensitive leave and accommodation cases, ensuring they understand compliance requirements, company policy, and best practices for supporting employees.
• Identifies trends and gaps in our leave and accommodation programs and propose process or policy improvements.

Perks Administration :

Wellness Resources :

Additional Things You'll Do :

How to Apply :

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from useven if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiers working. Check out this resource for a list of countries where we currently cannot have Zapiers permanently working.