Manager, Payroll

Payroll Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities

• Drive extraordinary customer service through best practice in process, communication, quality of work, and efficiency. Equip team members to win customers through operational excellence. Determine, communicate, and maintain service level agreements. Take ownership of process improvement and optimize work flows to deliver exceptional service to customers and partners, and to bring automation and efficiency. Use HR Business Consultants, internal and external network, and other resources to learn of and evaluate industry best practices, and implement when feasible and applicable. Solve business problems through understanding, and creative problem solving.
• Lead a team who process and support Payroll. This team also provides subject matter expertise, tactical support, and consulting to partners on projects and initiatives ranging from small to large. Delegate operational work to team, and hold team members accountable for results using individual and team performance metrics, as well as partner feedback. Set performance goals that connect enterprise goals into clear team objectives and concrete individual goals. Proactively and consistently communicate expectations to staff by conducting one / ones, trainings, leading team meetings or other avenues for communication and team building.
• Provide career development opportunities that address leadership, technical, and process optimization skills across the team. Create stretch assignments that align to business objectives, and assign them to team members according to identified capabilities and potential, or to develop areas of opportunity.
• Manage resources to determine proper staffing levels and hardware / software needs, and adjust, or advocate for new resources, according to business needs. Tactically this includes hiring, onboarding, performance management, compensation review, and bonus planning.
• Monitor and enforce pay compliance according to federal, state, and local jurisdictions. Track changes to regulations and ensure processes are updated accordingly, and that systems are updated by using technical support teams.
• Build relationships across the enterprise and collaborate closely with HR Operations, HR Business Partners, Commissions, Compensation, Accounting, Benefits, and other groups to ensure the team is positioned to provide support to the business.
• Operate as an active member of the HR Operations Leadership team, informally providing leadership to team members across the department and formally supporting department goals and initiatives.
• Also responsible for other work as assigned by business management as needed.

Qualifications

Travel : Travel Required (Yes / No) : No DOT Regulated : DOT Regulated Position (Yes / No) : No Safety Sensitive Position (Yes / No) : No Base Pay Range : $90,300 - $163,000 Corporate Bonus Target : 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance.

To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to any protected characteristic. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.