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General Manager
General ManagerGeorgia Staffing • Atlanta, GA, US
General Manager

General Manager

Georgia Staffing • Atlanta, GA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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General Manager Opportunity

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal is hiring a General Manager. The General Manager collaborates with the Regional Vice President to oversee employees and operational activities at one or more branch security locations and client sites. As a leader, you will drive profitable business growth by providing world-class service to clients in various vertical markets like healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

Responsibilities :

Caring Leadership, Client Engagement, and Operational Oversight

  • Lead and mentor an operations and support team by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development
  • Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction
  • Travel to client locations and industry-related conferences and events to strengthen customer relationships, provide solutions to critical situations and ensure overall client and employee satisfaction
  • Deliver high-quality service to our clients by strategically leading the branch's operations, while maintaining industry standards, company policies, and regulatory requirements
  • Analyze, report and drive operational metrics and Key Performance Indicators (KPIs) using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks; develop and implement security protocols, training and response plans

Financial Performance and Growth :

Financial Performance and Growth

  • Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies and employ tactics with the Regional Vice President and Finance team to achieve all financial targets
  • Collaborate with the sales, marketing and enterprise accounts teams to identify and close new business development opportunities
  • Qualifications (Must Have) :

  • Must possess one or more of the following :
  • Bachelor's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
  • Associate's degree in Criminal Justice, Business or a related field with seven (7) years of management experience in a high-volume workforce environment or service industry
  • High School diploma with ten (10) years of management experience in a high-volume workforce environment or service industry
  • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Minimum of two (2) years of experience, driving operational and financial metrics while demonstrating strong financial acumen
  • Minimum of (2) years of experience in successfully building and developing teams
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction
  • Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
  • Preferred Qualifications (Nice To Have) :

  • Law enforcement, military, and / or contract or proprietary security services experience
  • Experience managing a dispersed workforce in a multi-location operation
  • Benefits :

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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