Senior Product Manager - Wellness

divh2Senior Product Manager - Wellness/h2pVersaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, weve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes./ppOur teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If youre passionate about making a meaningful difference, wed love to hear from you./ph3The Role/h3pWe are seeking a senior product manager who can help shape the wellness system that enables police, fire, and EMS to proactively support their first responders. Our Mindbase system is designed to help peer support teams identify individuals who have responded to potentially difficult situations and provide support. You will guide the vision, strategy and execution of products, working closely with customers, marketing, designers, and engineers to deliver solutions that simplify complex workflows, support critical decision-making, and enhance community safety. This position is both strategic and hands-on balancing long-term product direction with day-to-day prioritization to ensure our products continue to lead the industry./ph3What You Do/h3h4Product Strategy:/h4ulliDefine the products vision and long-term strategic direction, ensuring alignment with company objectives and customer needs./liliClearly articulate the business case and customer value for each initiative or feature so that the team understands the purpose and expected impact./liliLead strategic planning by identifying the major areas of investment that will drive the product forward, then build the business cases and secure internal approvals to pursue them./liliUnderstanding of win/loss, competitive and market analysis to inform strategy./liliUsed PL insights to guide roadmap prioritization ensuring financial targets are considered./liliServe as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscape, regularly representing both the voice of the customer and business needs in senior-level discussions./li/ulh4Defining the Roadmap:/h4ulliDefine the products vision and long-term strategic direction, ensuring alignment with company objectives and customer needs./liliClearly articulate the business case and customer value for each initiative or feature so that the team understands the purpose and expected impact./liliLead strategic planning by identifying the major areas of investment that will drive the product forward, then build the business cases and secure internal approvals to pursue them./liliUnderstanding of win/loss, competitive and market analysis to inform strategy./liliUsed PL insights to guide roadmap prioritization ensuring financial targets are considered./liliServe as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscape, regularly representing both the voice of the customer and business needs in senior-level discussions./li/ulh4Evaluating and Prioritizing Features:/h4ulliCollect, develop, and curate ideas from customers, sales, and internal stakeholders, ensuring the most valuable and impactful are promoted to the backlog./liliPrioritize features by balancing user value, development effort, time to market, and competitive differentiation, while keeping strategic goals and initiatives at the center./liliTrack and evaluate product performance, including sales, feature adoption, support tickets, and user satisfaction, and adjust priorities accordingly./liliRun trials, pilots, and MVPs to validate assumptions and refine the product before broader launches./liliPerform ongoing market and competitor research to ensure the product remains differentiated and competitive./li/ulh4Stakeholders and Key Work Partners:/h4ulliCollaborate internally with engineering, sales, marketing, partner success, support, implementation, finance, legal, and the leadership team to drive the product forward./liliEngage externally with customers, end-users, and partners to gather feedback, build relationships, deliver demos, and ensure the product meets real-world needs./liliPromote the product internally and externally through training, sales enablement, webinars, newsletters, and direct customer interactions./liliAct as a product evangelist and build trust as a leader across the business, ensuring alignment and enthusiasm for the product vision./li/ulh3What You Bring/h3h4Required Qualifications:/h4ulliDegree in Computer Science, Business, or related field. Advanced degree or relevant certifications (e.g., CSPO, SAFe PO) are a plus./liliA minimum of 5 years of product management experience within a software organization, leading product strategy and delivery for a key domain./liliProven experience overseeing all elements of the product development lifecycle./liliExperience with pricing strategies, business cases and PLs./liliExperience establishing value propositions, product messaging, and go to market strategies./liliStrong understanding of Agile frameworks, particularly Scrum or Kanban./liliExperience with tools like JIRA, Confluence, or similar./liliHighly effective cross-functional team management./liliExceptional writing and editing skills combined with strong presentation and public speaking skills./liliStrong organizational skills and attention to detail./li/ulh4Asset Qualifications:/h4ulliExperience with Aha! Product Management software/liliFamiliarity with software engineering concepts such as APIs, databases, and cloud platforms./liliDemonstrated ability to leverage AI technologies to enhance product capabilities or operational efficiency./liliExperience with Public Safety software such as Computer-Aided Dispatch (CAD) or Records Management Systems (RMS) or Case Management Systems (CMS)/li/ulpstrongNote:/strong Due to the nature of our work with public safety agencies, this position requires compliance with the FBIs Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements./ppEqual Opportunity/ppVersaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com./p/div