Guest Services Staff - Goldenvoice San Francisco

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

VENUES HIRING :

• The Regency Ballroom -1300 Van Ness Ave, San Francisco, CA 94109
• The Warfield - 982 Market St, San Francisco, CA 94102

POSITIONS AVAILABLE :

POSITION INFORMATION :

1. Guest Services Staff

Job Summary

Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. Essential Functions

Required Qualifications

PREFERENCES

2. Usher / Ticket Taker

Job Summary

The Usher / Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets . The Usher / Ticket Taker is also responsible for greeting guests , assisting guests with finding their seats , controlling access points, and assist ing guests when issues / problems arise .

Essential Functions

Required Qualifications

3. Usher Supervisor

Job Summary

The Usher Supervisor will be responsible for supervising the usher staff to ensure a superior level of guest service is provided to the guests / customers at the event.

Essential Functions

Required Qualification

Pay Scale : Pay Scale varies dependent on venue.

Bonus : This position is not eligible for a bonus under the current bonus plan requirements.

Benefits : Part-time : This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his / her / their normal description.

AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis ofrace, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.