Communications and Marketing ManagerPublic Information Officer

Full-time

Description

(Regular Exempt)

Starting Salary Range : $89091.99 - $111376.07 DOQ

Closing Date : January 23 2026

Shift / Workdays and Hours : Monday - Friday 8AM - 5PM

How to apply : Using the apply button on this page please complete the required online application upload a resume and a list of three professional references with full contact information. For general questions about the position contact Unique Hiram at or

Summary / Objective

Under the direction of the Technology & Communications Director / CIO the Communications & Marketing Manager / Public Information Officer (PIO) leads the Citys strategic communications public engagement and marketing efforts. This position supervises two marketing specialists and may oversee interns while also working hands-on to develop messaging and content manage media relations and coordinate cross-departmental and organization-wide campaigns. The role is responsible for advancing the Citys brand ensuring transparency and strengthening public trust through consistent accessible and engaging communication across platforms. The position also oversees the Citys website content strategy crisis communication planning and storytelling that highlights the impact of City services.

Essential Functions

Strategic Communications & Department Leadership

Leads the Citys communications and marketing strategy aligning messaging with organizational goals and community priorities. Supervises a team of marketing specialists and interns providing direction feedback and professional development. Coordinates with the City Managers Office department directors and other City leadership to ensure consistent timely and effective communication. Hires and trains staff members as needed.

Website Social Media & Digital Content Creation & Oversight

Manages the Citys website content strategy and ensures information is accurate accessible and user-friendly. Oversees and contributes to social media presence and digital storytelling including video photography and graphics. Coordinates with IT and departments to improve digital communication tools.

Media Relations & Crisis Communication

Serves as the Citys primary media contact and spokesperson. Develops press releases coordinates interviews and manages media inquiries. Leads crisis communication planning and response in coordination with the City Managers Office and emergency management personnel.

Public Engagement & Community Outreach

Plans and executes public engagement strategies to inform and involve residents in City initiatives. Facilitates community meetings surveys and digital engagement tools to gather input and build trust. Ensures inclusive outreach that reflects the diversity of the community.

Marketing Campaigns & Brand Management

Develops and implements marketing campaigns that promote City programs services and events. Oversees brand standards and visual identity across departments. Collaborates with internal teams to create compelling content that supports recruitment economic development and civic pride.

Internal Communication Training & Policy Support

Supports internal communication efforts including employee newsletters and organizational updates. Provides training and guidance to departments on communication best practices. Assists in developing policies and procedures related to public information branding and digital accessibility.

Requirements

Required Education and Experience

• Bachelors Degree in Communications Journalism Marketing Public Relations Public Administration Business or a related field.
• Five (5) to seven (7) years of experience in communications journalism marketing public relations or a related field.
• Expert knowledge of computer software including desktop publishing software Microsoft Office Suites Microsoft Office Suites Adobe Creative Suite web design / maintenance software and other related software programs.

Preferred Education and Experience

Compensation & Benefits

The City of Manhattan is an Equal Opportunity Employer. We value diversity and believe the best workplaces bring together employees with diverse skill sets backgrounds experiences and viewpoints to achieve common goals. Applicants will be considered for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status or any basis protected by law.

Required Experience :

Manager

Key Skills

Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 89091 - 111376