East Server

Job Description

Job Description

Hiring Preference :

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing : The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation : All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs :

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do . Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

Play a vital role in creating a memorable dining experience. You’ll provide attentive, knowledgeable, and friendly service to every guest, sharing your passion for hospitality and the diverse flavors of our menu. Whether guests are enjoying sushi, noodles, or craft cocktails, you’ll help deliver an exceptional and seamless experience in one of Northern Quest Resort & Casino's signature restaurants.

Essential Duties and Responsibilities

• Ensures compliance with Kalispel Tribe of Indians –Internal Controls, and Northern Quest Policies and Procedures.
• Use the Point of Sale (POS) system as trained
• Greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes & glassware from their table and present the guest check.
• Collect payment from the guest and provide change when necessary.
• Provide constant, attentive and friendly service to all guests.
• Educate the guests about the daily specials and answer any questions they may have.
• Be knowledgeable about wine and be prepared to answer guest questions about wine pairing.
• Communicate with your supervisor to resolve any guest questions in a timely manner.
• Keep payments orderly and neat throughout your shift.
• Sell beverages and alcohol beverages, plus refill beverages.
• Maintain assigned sections and workstations.
• Assist other servers with all of the above to ensure total Teamwork.
• Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. Side work lists to be followed.
• Maintain a clean and stocked server station.
• Correctly perform all necessary paper and bookwork at shifts end.
• Relay any complaints, problems or positive remarks to shift supervisor.
• Maintains confidential daily record keeping of tips.
• Attend all training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education

Experience

Skills

Other Requirements

Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and / or humid conditions. The noise level in the work environment is usually moderate.