A company is looking for a Remote Services Administrator.
Key Responsibilities
Lead operational oversight of the remote Call Center and Medical Records teams
Develop standardized workflows and performance metrics to ensure service consistency
Recruit and develop high-performing remote services team members while driving a culture of accountability
Required Qualifications
Strong understanding of patient access functions and compliance requirements
Previous experience overseeing call centers or centralized support functions in healthcare
Experience in multisite healthcare delivery environments or specialty medicine (oncology preferred)
Proficiency in EMR / EHR systems and call center technology platforms
Service Administrator • Austin, Texas, United States