Enterprise Account Executive, Life SciencesFramingham, MA

Enterprise Account Executive, Life Sciences

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrows healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.

Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community.

For over 10 years, weve built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.

One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, womens initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares.

We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as womens empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series.

Were also a great place to work. For five years in a row, weve been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility!

Our expansion has created the need for a talented and experienced Enterprise Account Executive. The EAE conducts themselves as a trusted advisor by leveraging their exceptional sales capabilities and thought leadership to create a positive end to end customer experience focused on delivering the customers desired outcomes. The EAE is responsible for a named portfolio of existing and prospect accounts. In this role you will manage the overall client relationship for upsell and revenue retention with existing clients and build your book of business. You will be supported by a team consisting of Solution Consultants, Analytic Engagement Managers, Customer Service Managers and Sales Development Representatives.

What youll do :

• Meet and exceed revenue targets within assigned client and prospect portfolio
• Manage your assigned account team resources so they are deployed across the client portfolio to optimize client engagement, increase revenue and manage risk
• Create and maintain Strategic Account Plans on an ongoing basis with relevant internal stakeholders. The plans focus on client objectives and how Definitive Healthcare can drive client success with stated goals and KPIs to measure outcomes
• Working with Pre-Sales support team on creation and / or developing Engagement Letters, Scope of Work (SOW) preparations, and Integration projects where appropriate
• Partnering with internal teams to ensure successful onboard of new clients and delivery of expected client outcomes
• Staying up-to-date on Industry trends and evolving client needs to identify new opportunities
• Accurately forecast opportunities and update all relevant client interactions in the CRM
• Maintain education standards and certification levels in line with job requirements and your career development goals

What youll need :

Why we love Definitive, and why you will too!

What our Employees are saying about us on Glassdoor :

"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."

"Great team. Amazing growth. Employees are treated very well."

"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."

If you dont fit all of these qualifications, but believe youre still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If youre interested in working in a fast growing, exciting working environment we encourage you to apply!

Privacy Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information

Please note : All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to careers@deinfitivehc.com to confirm your status in the application process.