Group Clinic Manager

Overview

As the Clinic Manager, you'll oversee the day-to-day operational functions for the clinic, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner. You'll provide leadership, guidance, and expertise to all staff members as well as effectively communicating departmental activities to the team. The Clinic Manager is responsible for establishing a high performance team that is efficient, knowledgeable, service oriented, and shares responsibility for attaining the goals of the practice.

Responsibilities

• Oversees the completion of daily tasks ensuring appropriate workload assignments
• Reviews and approves clinic employee time cards and time off requests
• Trains, coaches and mentors employees for ongoing development
• Interviews, hires, and recommends salary increases for clinic personnel as well as aids in the development of employee goals that are in alignment with the Company’s strategic goals
• Responsible for the profitability and budget development of assigned clinic location. Reviews and analyzes monthly management information reports.
• Monitors clinic and surgery schedules within assigned location
• Fosters development of strong relationships between employees and providers
• Responsible for the ongoing development of community outreach, building and maintaining relationships with referring doctor’s and other efforts to increase growth
• Assists in finding resolution to problems and keeps an open line of communication with all staff to ensure high productivity
• Works with other managers in identifying and finding a solution for staffing overages/shortages
• Completes all end of day tasks and reports
• Encourages a team oriented environment and follows company guidelines and policies
• Performs additional duties as reasonably assigned

Qualifications

• High School diploma or equivalent
• Bilingual is a huge plus!
• Bachelor of Science degree strongly preferred
• Minimum of three years’ experience managing a medical practice required
• 5+ years medical practice management experience preferred
• Strong financial aptitude and computer skills
• Working knowledge of all aspects regarding optometric care
• Excellent verbal and written communication skills
• Personable; empathetic with patient's needs and concerns
• Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
• Ability to problem solve and make decisions
• Demonstrated ability to delegate and supervise a team