Engineering Manager

Job Summary

Assists in all engineering / maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, maintaining regulatory requirements, preventative maintenance and energy conservation. Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training.

Candidate Profile

Education and Experience

High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R / electrical / plumbing.

OR

2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R / electrical / plumbing.

Core Work Activities

Executing Engineering Operations and Budgets

Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.

Ensures regulatory compliance to facility regulations and safety standards.

Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.

Develops specifications and requirements for service contracts and administers such contracts to support building needs.

Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.

Assists in the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.

Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.

Develops project plans in accordance with renovation or new construction needs.

Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.

Ensures fire crew has complete understanding of all procedures, equipment and alarms.

Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.

Conducts guest room and common area inspection to ensure guest satisfaction.

Inspects and evaluates the physical condition of facilities in order to determine the type of work required.

Assists in arrangements for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

Selects and orders or purchasing new equipment, supplies, and furnishings.

Assists in parts and equipment inventory.

Maintaining Property Standards

Ensures building and equipment licenses and certifications are current.

Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Providing Exceptional Customer Service

Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.

Strives to improve service performance.

Conducting Human Resources Activities

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps train employees in safety procedures.

Assists in training other department employees in fire protection, safety and evacuation procedures.

Provides feedback to employees based on observation of service behaviors.

Assists in performing operational activities as necessary.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.