Mental Health Associate

Job Description

The Case Manager provides field-based support and coordination for adults living with moderate to severe mental health conditions. This role focuses on intensive case management, psychosocial rehabilitation, and helping clients achieve stability and independence through individualized support and resource connection.

Responsibilities/ Job Duties:

• Provide intensive case management and psychosocial rehabilitation services to adult clients.
• Collaborate with multidisciplinary teams, including psychiatrists, clinics, and community service providers, to ensure coordinated care.
• Develop, monitor, and reinforce client treatment plans.
• Conduct regular field visits and maintain consistent client contact throughout the week.
• Transport clients to and from appointments, including medical and social services.
• Link clients to community programs, benefits, housing, and other support resources.
• Participate in team meetings and contribute to care coordination and service planning.
• Respond to client crises as needed, maintaining a calm and supportive approach.
• Maintain accurate and timely documentation of services provided.
• Support team members and provide coverage as needed in a collaborative, "whatever it takes" environment.

Minimum Education and Experience Qualification Requirements:

• Prior experience in case management or community-based behavioral health services.
• Knowledge of local community resources and social service systems (Ventura County knowledge preferred).
• Experience working as part of a multidisciplinary team.
• Strong communication, organization, and crisis intervention skills.
• Valid driver's license and proof of auto insurance required.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.