Customer Support Specialist

A company is looking for a Customer Support Specialist to manage special requests for valuation products and enhance customer relationships.

Key Responsibilities

Foster positive customer relationships through daily interactions

Respond to high-priority voice and email requests while providing status updates on orders

Facilitate order completion and collaborate with other departments to meet customer needs

Required Qualifications

Proficient in MS Excel and capable of manipulating large data sets

Demonstrated strong work ethic and ability to work in a team environment

Self-motivated with a proactive approach to identifying patterns and implementing changes

Prior customer service experience is a plus

Quality Assurance experience is a plus