Leader, Business Continuity

Business Continuity And Crisis Management Program Leader

Position at loanDepot

Position Summary : Responsible for building, executing, and maturing loanDepot's enterprise-wide business continuity and crisis management programs. This role focuses on business impact analysis (BIA) updates, business resumption plan development including identification of recovery strategies, testing, and governance while partnering closely with technology teams who own disaster recovery. This role leads adoption of continuity related tools, ensuring consistent processes, documentation, and reporting. Additionally, this role will oversee enterprise event monitoring and coordinate cross functional response activities and reporting when incidents arise. Further, this role will serve as the primary advisor to senior leadership on resilience strategy, regulatory readiness, and organizational preparedness.

Responsibilities :

• Leads and matures the enterprise business continuity program, including governance, policy sustainment, roadmap, business impact analysis, continuity planning, and exercising across all business units.
• Manages and executes ongoing business continuity lifecycle activities such as annual BIA, risk and threat assessment, resumption plan updates, and exercise / plan testing.
• Owns and serves as lead for business continuity management tools, including requirement gathering, system configuration in partnership with technology, HR, and vendor, change management, user training, and ongoing optimization.
• Coordinates enterprise event monitoring to identify, assess, and escalate emerging operational threats (weather, geopolitical events, etc.).
• Leads crisis management activities such as escalating events to senior management, maintaining the crisis management plan, coordinating communications with business and senior management stakeholders, and ensuring post event reviews drive improvements.
• Partners with key infrastructure, information security, and disaster recovery stakeholders to ensure alignment between business recovery needs and technical recovery capabilities.
• Prepares and delivers reporting to Enterprise Risk Management Committee, senior management, regulators, auditors, and the board audit committee, including program metrics, program compliance, and incident summaries.
• Partners with vendor management to oversee and implement third party requirements for contingency plans and key dependencies related to critical processes and continuity requirements.
• Provides training and awareness across the enterprise on continuity expectations, roles and responsibilities.
• Performs other duties and projects assigned.

Requirements :

Why work for #teamloanDepot :

About loanDepot :

loanDepot (NYSE : LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $90,000 and $159,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge / skills, qualifications, experience, and market location.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.