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Lead Communication Technician
Lead Communication TechnicianPrism Professional Services Group, LLC. • Chandler, AZ, US
Lead Communication Technician

Lead Communication Technician

Prism Professional Services Group, LLC. • Chandler, AZ, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Summary :

The Lead Communication Technician serves as the on-site coordinator and is responsible for overseeing the installation, testing, troubleshooting, and maintenance of communication, structured cabling, and low-voltage systems. This role includes supervising field technicians, ensuring high-quality workmanship, coordinating activities with project managers, and ensuring all projects tasks are completed safely, efficiently and on schedule.

Duties / Responsibilities :

  • Lead and mentor a team of technicians and apprentices.
  • Assign daily tasks and ensure efficient workflow.
  • Train staff on installation standards, safety practices, and use of tools.
  • Conduct quality-control checks and ensure workmanship meets company and industry standards (TIA / EIA, BICSI, NEC).
  • Configure and mount network racks, patch panels, cabinets, and cable pathways.
  • Perform system testing, certification, and documentation.
  • Install, terminate, and test copper and fiber-optic cabling (Cat5e, Cat6, Cat6A, fiber, coax, etc.).
  • Interpret blueprints, floor plans, and technical documents.
  • Communicate with project managers, general contractors, and clients.
  • Monitor job progress and report updates.
  • Ensure job materials, equipment, and tools are available on site.
  • Assist with scheduling, planning, and project forecasting.
  • Enforce workplace safety standards and OSHA policies.
  • Maintain accurate logs, test results, and job documentation.
  • Ensure all work meets relevant codes and industry guidelines.
  • Perform other duties as assigned.

Qualifications :

  • 3 – 7 years of experience in low-voltage or communications installation.
  • Minimum 1- 2 years of leadership or supervisory experience.
  • Strong knowledge of telecommunications and low-voltage systems.
  • Ability to lead, teach, and coordinate a team.
  • Proficiency with testers (Fluke, OTDR), termination tools, and cable routing.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read blueprints and technical schematics.
  • Excellent communication and time-management skills.
  • BICSI certification (e.g., Technician, Installer II) is a plus.
  • Valid driver's license; ability to travel to job sites.
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