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Site Security Patrol Officer
Site Security Patrol OfficerSignal Security • Towson, MD, US
Site Security Patrol Officer

Site Security Patrol Officer

Signal Security • Towson, MD, US
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Security Officer – Night Shift (Residential Site)

Location : Towson, Maryland

Schedule : Overnight / Part-Time

Pay Rate : $16.50 per hour

Company : Signal Security of Baltimore, MD

About the Role :

We’re seeking a professional and dependable Unarmed   Night Shift Security Officer to join our team at a residential site. In this position, you’ll play a key role in ensuring the safety and comfort of residents, visitors, and property during overnight hours. If you take pride in being alert, courteous, and dependable, we’d love to have you on our team.

Responsibilities :

Patrol and monitor grounds, parking lots, and common areas.

Observe and report any suspicious activity, safety hazards, or policy violations.

Respond to incidents, alarms, and guest concerns promptly and professionally.

Complete detailed shift reports and incident documentation.

Maintain a visible and approachable presence to support a safe and welcoming environment.

Enforce site security policies in accordance with company procedures.

Coordinate with emergency services or management when necessary.

Qualifications :

Must be at least 18 years old.

Valid security license / guard card

Previous security or hospitality experience preferred.

Strong communication and customer service skills.

Ability to remain alert and calm under pressure.

Must be reliable and available for overnight, weekend, and holiday shifts.

Physical Requirements :

Ability to stand, walk, or patrol for extended periods.

Occasionally lift or move up to 25 lbs.

Position Summary :

A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Soft Skills :

  • Visioning : Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
  • Strategic Planning : Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
  • Financial Acumen : Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
  • Team Development : Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
  • Project Management : Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities :

  • Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions / post orders.
  • Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction / post orders.
  • The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
  • Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
  • Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
  • Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
  • Responsible for the care of any Signal equipment assigned during shift including radios, access keys / cards, uniforms, and devices, etc.
  • Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
  • Consistently deescalate issues through communication in a professional and prompt manner.
  • Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

    • Requirements :

  • 21 years of age or older
  • High school diploma or GED
  • Pass background check and drug test
  • Must have valid driver’s license and good driving record
  • Must have reliable transportation
  • Complete training modules within first month
  • Excellent organization, oral, and written communication skills
  • Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
  • Must be able to move equipment weighing up to 20 pounds

    • Signal is an equal opportunity employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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