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49758960546 - eCommerce Operations & Planning Manager
49758960546 - eCommerce Operations & Planning ManagerActivate Talent • Jacksonville, FL, US
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49758960546 - eCommerce Operations & Planning Manager

49758960546 - eCommerce Operations & Planning Manager

Activate Talent • Jacksonville, FL, US
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  • [job_card.full_time]
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Ecommerce Operations & Planning Manager

Full-Time Remote Contract Type : Independent Contractor Working Hours : MondayFriday

Work from anywhere in the world and be part of the #remoteworkrevolution!

About The Company

This is a fast-growing, innovation-driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self-funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.

Scope Of The Role

We are seeking a sharp, detail-obsessed eCommerce Operations & Planning Manager to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day-to-day rhythm of operationsinventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer.

You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands-on role with meaningful impact on efficiency, profitability, and scale.

Duties And Responsibilities

Inventory, Logistics & Supply Chain

  • Manage inventory flow across Amazon, Shopify, and other sales channels
  • Ensure optimal stock levels across all fulfillment locations
  • Monitor inbound / outbound shipments for efficiency and cost effectiveness
  • Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules

Forecasting & Planning

  • Build and maintain accurate demand forecasts
  • Translate revenue and marketing projections into actionable supplier and inventory plans
  • Align forecasting across teams to ensure product availability and smooth launches
  • Operational Excellence

  • Track operational KPIs : inventory turnover, stockouts, freight costs, fulfillment accuracy
  • Identify process improvements that increase efficiency and profitability
  • Support broader operational projects, including product launches and light IP enforcement tasks
  • Cross-Functional Collaboration

  • Communicate regularly with internal teams to keep timelines, budgets, and deliverables aligned
  • Provide operational insights and performance reports to leadership
  • Recommend actions to improve margins, reliability, and operational clarity
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