Operational Resilience Program Manager / Business Analyst

Job Description

Job Description

BizTek People is in search for an experienced Operational Resilience Program Manager / Business Analyst (Contract) for our client in NYC!

Start Date : ASAP

Schedule : Full-time (40 hours / week)

Duration : Initial 6-month engagement, with potential for extension

Work Arrangement : Hybrid (on-site a few days per week)

Company & Team Overview

A leading global financial institution is seeking an Operational Resilience Program Manager to support its Operational Resilience function. The team is responsible for managing business threats, reducing disruption risk, and ensuring readiness across critical operations through resilience strategy, program execution, continuity testing, and crisis management.

This role supports initiatives across multiple lines of business and corporate functions to meet regulatory expectations and strengthen operational resilience capabilities.

Role Overview

Manage a portfolio of initiatives focused on Business Continuity and Disaster Recovery compliance and improvement

Develop and deliver key program deliverables, including a Disaster Recovery Policy and Procedure

Build remediation plans, oversee execution, track progress / escalations, and prepare final submission packages

Position Requirements

Strong project management experience with proven ability to lead and deliver complex initiatives

5–7 years of experience, including several years in financial services

Background in Business Continuity Planning and / or Disaster Recovery preferred

Working knowledge of U.S. regulatory requirements related to Operational Resilience, BCP, and DR

Big 4 consulting or equivalent experience is a plus

Detail-oriented, able to work independently, with strong organizational skills

Experience writing policies and procedures

Ability to plan / schedule timelines, track milestones, and manage deliverables

Skilled in producing progress reports, requirements documentation, presentations, and stakeholder communications

Strong analytical and problem-solving skills

Excellent verbal and written communication

Bachelor’s degree or higher

Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Project)