Area Sales Director- Service / Repair (California)

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an Area Sales Director- Service / Repair for the California Area.

Responsible for driving the success of profitable service and repair sales across multi-regions with an emphasis on innovation, efficiencies, differentiated customer service and growth for the regions to operate consistently and cohesively.

ESSENTIAL JOB FUNCTIONS :

• Drives and supports a culture of safety and compliance throughout the organization in all lines of business. Includes acting as the face of safety and compliance to all employees.
• Acts as change agent in order to improve sales results by promoting improvements and changes as well as pushing through innovations to achieve best in class performance. Includes proactively addressing weaknesses and risks within the service and repair sales business by coaching and consulting with the regions.
• Supports service and repair sales for multi-regions with a strong emphasis on customer experience, growth and retention. Includes sharing best practices to nurture an organizational culture that challenges others to generate breakthrough ideas and take well‑reasoned risks.
• Supports business development through sharing insights on customer relationships with key customers and consultants. Maintains a strong working knowledge of the overall service and repair market including market penetration, overall market size / segments, and competitors’ positions and strategies. May include participating in key customer meetings and bid opportunities.
• Strategically reviews KPIs for each region and branch to assist the region in making plan. Works with region and branch management to provide coaching and support for business plans and sales goals.
• Collaborates with Regional President and Regional Director of Service Sales to review performance of region and branch sales and ensure SOPs and corporate initiatives are being successfully utilized. Includes occasional branch and region visits to consult on strategies for performance improvement as necessary.
• Engages in talent development and recruiting of key sales positions, supporting talent across regions. Acts as mentor to Regional Director of Service Sales. Support Sales Talent through STEP program, PMP, and counsels sales employees on career development.
• Participates in large bid reviews, as needed and requested by region.
• Support strategic sales initiatives in keeping with corporate and regional strategic initiatives. Includes use of TK Elevator sales tools and training, i.e., CRM, SOPs, and STAR customer relations.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes maintaining a strong understanding of TK Elevator, and its regional and company mission and objectives, ethical standards and code of conduct. Able to differentiate TK Elevator offerings from competition in all branch markets.
• Performs other duties as may be assigned.

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