Critical Environment Services Director

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Executive Director Critical Environment Services

Location : S an Francisco Bay Area

Position Summary :

We are seeking a n Executive Director of Critical Environment Services to lead our global critical environment operations across technology sector clients and 11M sq feet of managed lab spaces. This senior leadership role will oversee the comprehensive strategy planning and operations of mission-critical facilities including labs cleanrooms research environments and specialized manufacturing spaces. The successful candidate will establish and lead our Specialized Response Team (SRT) program while driving operational excellence across design construction maintenance and client service delivery.

Key Responsibilities :

Strategic Leadership & Platform Management

Develop enterprise-wide strategy for critical environment services across all accounts establishing performance standards best practices and governance frameworks that account teams must follow

Institute standardized processes procedures and performance metrics for critical environment operations that account teams will implement

Drive adoption of emerging technologies predictive maintenance strategies and operational innovations

Optimize resource deployment and investment priorities across the critical environment portfolio to maximize client value and operational efficiency

Support new and existing client solution ing process

Program Development & Standards

Create and implement the SRT designation and certification program mandating that all accounts with critical environments maintain at least one SRT-certified specialist with advanced training in mission-critical systems

Define competency requirements and training standards for critical environment professionals ensuring consistent expertise levels

Define strategic approach and standards for design construction and commissioning projects emphasizing accelerated delivery timelines while maintaining quality benchmarks

Develop enterprise-wide risk management protocols regulatory compliance standards and emergency response frameworks that account teams deploy locally

Account Oversight & Client Partnership

Provide strategic oversight across multiple client accounts ensuring consistent service delivery standards and compliance with established protocols while empowering local teams to execute ; provide direct support and enhanced involvement for accounts without dedicated critical environment resources

Support the identification training and growth of onaccount specialist s to uplevel their skills and knowledge thr ough a consultative approach ensuring each account team is ready to meet the challenges within their portfolio of sites

Engage with client stakeholders and key prospect s on strategic initiatives providing consultative expertise on emerging trends and long-term investment strategies

Establish KPIs scorecards and performance benchmarks for critical environment operations monitoring account-level execution against platform standards

Cross-Functional Collaboration

Partner with FM Engineering Technical Services HSSE and other business partners to ensure integrated service delivery across all accounts with critical environments

Cross-platform collaboration to drive consistent service excellence and knowledge sharing across the organization

Qualifications :

Bachelors degree in Engineering Facilities Management or related technical field

15 years progressive leadership experience in critical infrastructure and facility operations within technology sector

Deep technical expertise in mechanical electrical HVAC cleanroom and life safety systems

Proven track record managing large-scale facility projects equipment installations and space reconfigurations

Experience with regulatory compliance frameworks and industry standards

Strong capital planning budgeting and vendor management capabilities

Demonstrated success in executive stakeholder engagement and cross-functional leadership

Knowledge of predictive maintenance technologies and asset management systems

Preferred Background & Traits :

Professional Engineer (PE) license

Masters degree or MBA

Semiconductor industry experience

Experience with RCM frameworks and failure mode analysis

Global operations experience in key technology markets

Crisis management and emergency response experience

Estimated compensation for this position :

275000..00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location :

Remote San Francisco CA

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

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Accepting applications on an ongoing basis until candidate identified.

Required Experience :

Director

Key Skills

CCNP,Children Activity,Corporate Paralegal,Graphic Designing,Advertising,Import & Export

Employment Type : Full-Time

Experience : years

Vacancy : 1