Enterprise Account Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

If you seek to bring new, disruptive ideas to the enterprise software market, it's now time for your next big challenge.

We are looking for an Enterprise Account Representative to join our high performing Enterprise Sales team help us drive the market amongst our Enterprise customer base. Right now, organizations across every size and vertical are focused on improving uptime & performance to ensure high mission success, gaining greater scale & efficiency through projects like cloud adoption / migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team.

What you'll do

You will have a track record of quota over-achievement and will grow an ambitious pipeline of business as a result of outbound prospecting, creativity, and simple hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share.

• Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales with the objective of being part of the customers' long-term business solution.
• Ability to target new logos that are not already covered by other teams.
• Identify customer needs and configure an appropriate offering from our portfolio to meet those needs.
• Expand top of funnel by complimenting centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels - C level executive sponsors, influencers, and day-to-day users.
• Use New Relic's sales process to close large-scale, multi-year consumption-based deals. Prepare accurate forecasts, build a pipeline to cover bookings target, document activities in Salesforce, and perform other tasks necessary to drive revenue and communicate activities to sales management.
• Working with our customer throughout the sales process to achieve positive business outcomes.
• Partner closely with dedicated Solutions Consultant as well as Sales Development Representative to drive results
• Review public information (e.g., new FDA approvals, executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers.
• Exceptional knowledge of Observability solutions demonstrating proficiency and positioning of New Relic solutions.

This role requires

Bonus points if you have

Please note that visa sponsorship is not available for this position.

#LI-KM1

The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

Estimated On-Target Earnings Range $214,000—$268,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note : Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

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