Spark - Coworking Community Manager

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The Community Manager's role is responsible for leading Spark Kansas City leasing initiatives, cultivating ecosystem outreach, and managing membership strategy for the location. This role also leads efforts to establish a positive and engaging coworking community culture for members, guests and partners. This role is the first point of contact with Spark visitors and members, and is responsible for maintaining a positive work environment. The Community Manager serves as liaison for Spark Coworking’s National Director and is onsite on a full-time basis. This role "keeps an ear to the ground" with the Spark community and stays abreast of member resource and/or networking needs.

This role leads efforts to build external partnerships with corporate and community organizations and also takes an active role in curating and organizing onsite events, member programming and marketing for the community. Must have a strong interest in startup culture and is currently established within the Kansas City startup ecosystem, to be a bridge and facilitate connections for community members.

Responsibilities

Leads Leasing Strategy and maintains membership goals for community

Develops internal marketing materials and communications for staff and members

Provides leadership support during private and community events held on-site

Responsible for updating and supporting Marketing and Social Media initiatives

Develops community programming and promotes onsite events via social media platforms

Responsible for financial reports, maintaining vendor invoices and processing billing

Manages opening and closing procedures of the workspace and ensures common areas are ready for members

Responds to inquiries from members, providing information in a prompt and professional manner

Responds to membership prospects requests and provides workspace tours

Responsible for taking inventory of supplies and contacting vendors

Attends business & tech industry events and network with prospects & partners

Provides training insight and support to associate support staff

Qualifications

Bachelor’s Degree or equivalent, or an equivalent combination of education and experience.

Job Requires Ability To Perform The Following

Strong ability to provide attention to detail

Strong communication skills and ability to interact with members and guests in a professional manner

Carrying or lifting items weighing up to 25 pounds

Use a keyboard to generate log of client requests/inquiries, mostly while sitting

Handling objects, products and computer equipment/keyboard

Must be able to safely move about the venue and/or assigned work area

Computer skills including Google Drive, MS Word and Excel

Reading and writing abilities are utilized often when performing front desk functions

May be required to work nights, weekends, and/or holidays

Seniority level

Entry level

Employment type

Full-time

Job function

Marketing and Sales

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