Case Manager I

Job Description

Job Description

Description :

A Community of Friends (ACOF) is a nonprofit affordable housing development corporation founded in 1988 with the goal of developing housing for individuals and families with special needs. Its mission is to end homelessness through the provision of quality permanent permanent supportive housing for people with mental illness. ACOF’s values are Dignity, Excellence, Community and Equity.

Summary :

Under the direction of the Tenant Services Supervisor I / II, the Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I with tools that reflect best practices to motivate tenants to achieve their goals in a non- judgmental manner. The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database.

Essential Duties :

• Provide individual case management referrals and supportive services for tenants
• Create and provide group supportive services to tenants
• Maintain proper documentation and current case notes in a computerized database system
• Process housing applications using the Coordinated Entry System (CES), Family Solutions Center (FSC) and interview potential tenants for permanent supportive housing
• Provide crisis management services to support tenant housing retention, increase income and build community engagement
• Provide coverage for programs which are occasionally conducted during evening and weekend hours
• Responsible for reporting abuse, as a mandated reporter, which includes immediately reporting any concerns with respect to violation of a person’s rights, actual and / or suspected abuse
• Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis
• Other duties as assigned.

Requirements :

Basic Qualifications :

Preferred Qualifications :

ACOF is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact cnolan@acof.org.

ACOF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair -chance-act / .