Talent.com
Client Service Coordinator - 002372
Client Service Coordinator - 002372Banfield Pet Hospital • Vauxhall, NJ, US
[error_messages.no_longer_accepting]
Client Service Coordinator - 002372

Client Service Coordinator - 002372

Banfield Pet Hospital • Vauxhall, NJ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities And Tasks :

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles :

  • Quality : The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility : As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality : A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency : We use resources to the full, waste nothing and do only what we can do best.
  • Freedom : We need freedom to shape our future; we need profit to remain free.

    • Hiring Qualifications / Competencies :

  • Leadership
  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional : Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

    • Capabilities And Experience (Can Do) :

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.
  • Mathematical ability - Ability to add, subtract, multiply.

    • The pay range for this role is $17.70 - $22.62 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

    Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits :

  • Comprehensive Medical, Dental, and Vision Insurance : Enjoy peace of mind knowing your health and wellness are our top priorities.
  • Generous Retirement Plans (401(k) and Roth) : Invest in your future and enjoy a generous company match to help you build a secure financial future.
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs) : At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
  • Paid Time Off and Holidays : Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
  • Top-Tier Mental Health and Wellbeing Resources : Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance : Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
  • Company-Paid Short- and Long-Term Disability : Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
  • Flexible Spending Accounts (FSA) : Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
  • Health Savings Account (HSA) : Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
  • Paid Parental Leave : We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
  • Continuing Education Allowance (for Eligible Positions) : Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
  • Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
  • Fertility and Family Building Support : We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
  • Digital Exercise Therapy : Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
  • Voluntary Protection Benefits : Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
  • Legal Plan : Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
  • Identity Protection : Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
  • Commuter Benefits : Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
  • Three Free Optimum Wellness Plans for Pets : We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
  • Exclusive Discounts : Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.

    • Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (

  • ).
    • [job_alerts.create_a_job]

    Client Service Coordinator • Vauxhall, NJ, US

    [internal_linking.similar_jobs]
    Automotive BDC SERVICE COORDINATOR

    Automotive BDC SERVICE COORDINATOR

    Springfield Acura • Springfield, NJ, US
    [job_card.full_time]
    Automotive Sales Development Representative-.Overloaded with business! We need professionals looking to take their careers to a new level! beautiful facilities with excellent working conditions and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Scheduling Coordinator

    Scheduling Coordinator

    BAYADA Home Health Care • Morristown, NJ, US
    [job_card.full_time]
    BAYADA Home Health Care has an immediate opening for a Full-time Scheduling Coordinator in our.BAYADA believes that our clients and their families deserve home health care delivered with compassion...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations & Client Service Associate

    Operations & Client Service Associate

    Fusco Personnel, Inc. • Parsippany, NJ, US
    [job_card.full_time]
    Fusco Personnel is currently recruiting for an Operations & Client Service Associate who will play a vital role in supporting our client’s financial advisors, ensuring smooth daily operat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Care Coordinator I

    Patient Care Coordinator I

    Othopediatrics Specialty Bracing • Union, NJ, US
    [job_card.full_time]
    OrthoPediatrics Specialty Bracing : .As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • New Brunswick, New Jersey
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30]
    Client Services Director

    Client Services Director

    Quad • Edison, New Jersey, us
    [job_card.full_time]
    As a global marketing experience company, Quad’s goal is to help our clients win every day.We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our cli...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Global Compensation Services Coordinator

    Global Compensation Services Coordinator

    Weichert Realtors • Morris Plains, NJ, United States
    [job_card.full_time]
    Weichert Workforce Mobility is hiring a Global Compensation Services Coordinator in Parsippany, NJ.This is a hybrid role requiring two in office days. The Global Compensation Services Coordinator pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pharmacy Coordinator

    Pharmacy Coordinator

    Amerita • Totowa, NJ, United States
    [job_card.full_time]
    Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica.The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Care Coordinator

    Client Care Coordinator

    SYNERGY HomeCare • Matawan, NJ, US
    [job_card.full_time]
    Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes.And...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Service Scheduling Coordinator

    Service Scheduling Coordinator

    Maplecrest Ford Lincoln • Vauxhall, NJ, United States
    [job_card.full_time]
    We are looking for a highly organized scheduling coordinator to coordinate the calendar of our busy Service Department.In this role, you will be setting up appointments, managing status boards, and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Biomedical Service Coordinator

    Biomedical Service Coordinator

    Agiliti • Oakland, NJ, United States
    [job_card.full_time]
    Agiliti is a top manufacturer and service provider for medical and surgical equipment.We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support req...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Coordinator

    Patient Services Coordinator

    PT Solutions • Parlin, NJ, US
    [job_card.full_time]
    At PT Solutions Physical Therapy, we're more than just a private practicewe're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care.As a Patient Service...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Agent Services Coordinator

    Agent Services Coordinator

    Brown Harris Stevens Residential Sales, LLC • Montclair, NJ, US
    [job_card.full_time]
    Brown Harris Stevens Residential Sales, LLC is the quintessential luxury residential real estate firm, with a history of leadership and a culture of professionalism and discretion dating back to 18...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Client Service Associate

    Registered Client Service Associate

    Morgan Stanley • Morristown, NJ, US
    [job_card.full_time]
    Registered Client Service Associate.Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Global Compensation Services Coordinator

    Global Compensation Services Coordinator

    Weichert, Realtors • Morris Plains, NJ, United States
    [job_card.full_time]
    Weichert Workforce Mobility is hiring a Global Compensation Services Coordinator in Parsippany, NJ.This is a hybrid role requiring two in office days. The Global Compensation Services Coordinator pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Coordinator / Customer Service Representative

    Project Coordinator / Customer Service Representative

    Restoration 1 of Morris County LLC • Denville, NJ, US
    [job_card.full_time]
    We are growing and looking to add a highly motivated Project Coordinator / Customer Service Representative to our team in Denville, NJ. If you thrive in a fast-paced environment, love working with p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Coordinator

    Service Coordinator

    Triple C Housing Inc • North Brunswick, NJ, US
    [job_card.full_time]
    Proudly recognized as one of New Jersey’s Top Workplaces for 2025, Triple C Housing is where purpose meets passion.Join a team that values care, community, and choice.We are seeking a passion...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Coordinator

    Patient Coordinator

    Oakland Spine & Physical Therapy • Oakland, NJ, US
    [job_card.full_time]
    Join the Oakland Spine and Physical Therapy Family!.Are you ready to become a part of something special? At Oakland Spine and Physical Therapy, were not just another practicewere a thriving, multi-...[show_more]
    [last_updated.last_updated_30] • [promoted]