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Service Desk Technician
Service Desk TechnicianVirtualVocations • New Orleans, Louisiana, United States
Service Desk Technician

Service Desk Technician

VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Service Desk Technician.

Key Responsibilities

Provides support to internal and external users on various issues

Responds to tickets, emails, and other requests in a timely manner

Creates and updates knowledgebase articles and troubleshoots computer system problems

Required Qualifications

High school diploma with CompTIA A+ certification or equivalent work experience

Strong desktop support skills, specifically with Windows systems

Experience in a remote position is preferred

Ability to read and understand technical manuals and procedural documentation

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Service Desk Technician • New Orleans, Louisiana, United States

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