Talent.com
Title Administrator
Title AdministratorCredit Acceptance • Southfield, MI, United States
Title Administrator

Title Administrator

Credit Acceptance • Southfield, MI, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work!

About this Position :

  • Accurately document receipt of titles and file and store titles upon receipt from state DMVs or Dealers.
  • Professionally and respectfully communicate with customers to obtain required documents or information necessary to understand their needs.
  • Identify errors on titles and escalate when appropriate.
  • Distribute titles to Title Specialists when requested.
  • Process a high volume of paperwork.
  • Mail completed title paperwork.
  • Support the teams within the department and Company as needed or requested.
  • This position works onsite and remote based on the business need.

Outcomes and Activities :

  • Timely respond and process title-related paperwork received via email, mail, and fax.
  • Accurately enter title information into applicable system(s).
  • Accurately store and organize physical titles in the title room.
  • Pull titles requested by internal departments and external customers for proper distribution.
  • Process and mail title paperwork.
  • Remain compliant with Company policies, processes, and legal guidelines.
  • Title changes, Lien releases : Work with internal and external customers to identify solutions for any title issues and process requests for consumer title needs.
  • Support the Remarketing process by processing title requests to obtain titles and mail paperwork to auctions.
  • Identify any roadblocks that are preventing the team from meeting the Standards of Service and escalate to leadership for assistance with clearing any roadblocks.
  • Adhere to attendance as outlined in the department attendance policy.
  • Requirements :

  • High school diploma
  • Meet qualifications to become a Notary Public.
  • Experience efficiently and accurately completing forms or data entry.
  • Have high speed internet connection with a minimum of 15mbps download speed.
  • Able to operate office equipment (copy machines, fax, telephone, and keyboard).
  • Proficient in Microsoft Office applications (Microsoft Outlook, Word, and Excel).
  • Preferred :

  • Experience in finance or automotive industry.
  • Experience with vehicle titles.
  • Previous customer service experience.
  • Knowledge and Skills :

  • Diligent : Conscientious, Organized, Able to multi-task
  • Initiative : Analytical, Detail oriented, Intuitive; Identifies improvement opportunities and acts with urgency to fix what's broken
  • Responsible : Takes ownership for own performance and self-development
  • Effective : Works independently and in a team environment; Organized, appropriately manages workload
  • Clear : Professional and confident communicator (verbal and written), Active Listener
  • Tenacious : Determined, Decisive, Productive
  • Additional Skills :

  • Display high levels of attention to detail to ensure work is processed accurately and proper documentation of accounts is completed.
  • Show flexibility in addressing the highest priority, time sensitive issues as they are identified by leadership and ensure business needs are always met.
  • Training & Schedule Requirements :

    Training :

  • 6-8 weeks of onsite training
  • Monday through Friday : 8am - 5pm EST
  • Schedule :

  • Monday through Friday : 7am-7pm EST(Flex Schedule - 8 hours)
  • 3-4 days working onsite in Southfield, MI and 1-2 days working remote on a rotational schedule
  • Targeted Compensation : $18.50-$21.65 / hour based on experience.

    Targeted Bonus : Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $300.

    INDSERHP #zip #LI-Onsite

    Benefits

  • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical / dental / vision and many nonstandard benefits that make us a Great Place to Work
  • Our Company Values :

    To be successful in this role, Team Members need to be :

  • Positive by maintaining resiliency and focusing on solutions
  • Respectful by collaborating and actively listening
  • Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
  • Direct by effectively communicating and conveying courage
  • Earnest by taking accountability, applying feedback and effectively planning and priority setting
  • Expectations :

  • Remain compliant with our policies processes and legal guidelines
  • All other duties as assigned
  • Attendance as required by department
  • Advice !

    We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

    P.S .

    We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!

    Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

    Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    California Residents : Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

    Play the video below to learn more about our Company culture.

    [job_alerts.create_a_job]

    Title Administrator • Southfield, MI, United States

    [internal_linking.similar_jobs]
    Sr. Administrator

    Sr. Administrator

    MSR Technology Group • Farmington Hills, MI, US
    [job_card.full_time]
    Strong analytical, troubleshooting skills and communication skills required.Experience with SQL / PLSQL scripting.Experience implementing RBAC through RSA IGL. Experience with web service protocols RE...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AI Writing Reviewer - Remote

    AI Writing Reviewer - Remote

    Outlier • Flat Rock, MI, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Scout HR Services • Birmingham, MI, US
    [job_card.full_time]
    Our client is a rapidly growing, well-funded startup in the commercial insurance space, partnered with one of the largest aid agencies in the country. The company offers access to hundreds of carrie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapy Front Office Administrator

    Physical Therapy Front Office Administrator

    Adams Sports Medicine & Physical Therapy, P.C. • Novi, MI, US
    [job_card.full_time] +1
    Physical Therapy Front Office Administrative (Novi Clinic).Adams Sports Medicine & Physical Therapy, P.Adams Sports Medicine is a trusted leader in orthopedic and sports rehabilitation with 3 c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Administrator

    Assistant Administrator

    Medilodge of Haggerty Road • Plymouth, MI, United States
    [job_card.full_time]
    Description : Leads planning process to develop goals for quality care, employee retention and financial performance.Assists the day-to-day operations of the facility. Directs the hiring and training...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Farmington Hills, Michigan
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director Of Operations

    Director Of Operations

    Sonic Realty • Dearborn, MI, US
    [job_card.full_time]
    Sonic Realty® is revolutionizing the real estate industry with a focus on high-quality lead generation and agent success. Our mission is to provide agents in our network with exceptional support...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead-109010

    Team Lead-109010

    Extended Stay America • Dearborn, MI, United States
    [job_card.full_time]
    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performanc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Emergency Medicine

    Emergency Medicine

    Team Health • Trenton, Michigan, US
    [job_card.full_time]
    Emergency Medicine physician job in Michigan : Make a difference in every moment at Corewell Health Trenton Emergency Department! TeamHealth is seeking a passionate emergency medicine (EM) physicia...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nuclear Medicine Tech - $2,802 per week in Monroe, MI

    Travel Nuclear Medicine Tech - $2,802 per week in Monroe, MI

    AlliedTravelCareers • Monroe, MI, US
    [job_card.full_time]
    AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified Nuclear Medicine Tech in Monroe, Michigan, 48162!. At CrossMed Healthcare Staffing, we aim to create lasting impr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Administrator

    Administrator

    Everstory Partners • Berkley, MI, US
    [job_card.full_time]
    At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep unders...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Property Administrator Support Specialist

    Property Administrator Support Specialist

    StoryPoint • Novi, MI, US
    [job_card.full_time]
    Property Administrator Support Specialist.StoryPoint Group Communities located in Michigan (Traveling Required).Traveling Property Administrator / Support Specialist. Wages on Demand - Daily pay ava...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager

    Shift Manager

    Arby's • Monroe, MI, US
    [job_card.full_time]
    We’re glad you’re here.You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    COOK (FULL TIME)

    COOK (FULL TIME)

    Chartwells K12 • Carleton, MI, US
    [job_card.full_time] +1
    We are hiring immediately for a full time.Airport Community Schools - 11270 Grafton Road, Carleton, MI 48117.Note : online applications accepted only. Further details upon interview.Previous food ser...[show_more]
    [last_updated.last_updated_30] • [promoted]
    PM Cook Full Time

    PM Cook Full Time

    Forefront Healthcare & Culinary Services • Monroe, MI, US
    [job_card.full_time]
    With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Winning #1 in Modern Healthcare for Best Companies to work...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager 4 Food - Schools

    General Manager 4 Food - Schools

    Sodexo • Monroe, MI, US
    [job_card.full_time]
    Child Nutrition to lead food services at .This isn’t just a job — it’s a chance to make a real impact in the lives of students while leading a passionate, high-performing tea...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    COOK (FULL TIME)

    COOK (FULL TIME)

    Eurest • Newport, MI, US
    [job_card.full_time] +1
    We are hiring immediately for full time.OSB Cafe Fermi 2 - 5988 Enrico Fermi Drive, Newport, MI 48166.Note : online applications accepted only. Monday through Friday, 5 : 00 am - 1 : 00 pm.Further detail...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Test Center Administrator / Proctor

    Test Center Administrator / Proctor

    PSI Services LLC • Dearborn, MI, US
    [job_card.full_time]
    PSI is the leader in the assessment industry and has been in business for over 75 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for pub...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]