Market Retail Store Manager

Job Description

Job Description

Overview

Now Hiring : Market Retail Store (Hub) Manager

Location : Must be able to travel within the Southern Store District in CA

Compensation - $71k-$88k

What’s In It for You :

• Bonus Opportunities awarded at the discretion of the Board and Executive leadership based on achieving Hub Performance goals.
• Car allowance or mileage reimbursement.
• Paid Time Off and Paid Sick Leave.
• 401k Retirement plan after one year of employment.
• Medical, Dental, and Vision insurance (Starting the first of the month after 60 days).
• Employee Discounts.

About Work World :

Work World is the largest specialty workwear supplier in the Western U.S. We operate 38 retail stores, a large eCommerce business through Amazon and our own website, and service Industrial Accounts locally and nationally. Our stores operate under the Work World, Whistle Workwear, Willy's Discount Workwear and Shoeteria brand names in California, Nevada and Washington. We don’t just sell workwear and work boots. We stand with the builders, the caretakers, the growers, and the makers — the backbone of America. Our mission is simple : to serve the hardworking men and women who keep our communities running strong. When you work here, you’re part of something bigger — a team that takes pride supporting the blue-collar community from their boots up.

We are looking for a Market Retail Store (Hub) Manager.

Job Description :

The Market Retail Store (Hub) Manager is a hands-on leader responsible for managing their own Hub while overseeing several additional Hubs and their Hub Managers (HMs) within a market. This position will Lead & Manage Accountability (LMA) of all direct reports and staff in their area of responsibility. Reporting to the Regional Hub Manager (RHM), the MHM ensures operational excellence, team development, and exceptional customer experience across retail, industrial, and eCommerce channels. This role requires balancing direct management of a Hub with broader leadership responsibilities across multiple additional Hubs, fostering a lean, high-performing network that embodies company values and drives local business success.

What You’ll be Doing :

Directly manage your home Hub while overseeing several additional locations.

Drive retail, Industrial, and eCommerce sales across all Hubs in your area.

Oversee execution of eCommerce fulfillment, industrial order processing, and inventory flow.

Recruit, train, and retain high-performing Hub Managers and support teams.

Lead Industrial account relationship maintenance and local business development.

Drive each Hub toward achieving KPI goals, including revenue, UPT, conversion, fulfillment SLAs, and customer satisfaction.

What You’ll Need :

Work World is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law.