Information Technology Manager I, LACERA (Application Support)

POSITION INFORMATION

This examination will remain open until the needs of LACERA are met and may close without prior notice.

EXAMINATION INFORMATION : Examination Number : A Job Bulletin Number : 26-01

TYPE OF RECRUITMENT : Open Competitive Job Opportunity

COMPENSATION : $11160.08 - $16891.64 Monthly

Placement within this salary range depends on

qualifications. This position is subject to the provisions of the Countys Management Appraisal and Performance Plan (MAPP).

BENEFITS : Benefits include a cafeteria benefit plan (14.5% - 17% of monthly salary) annual leave defined benefit retirement plan Savings Plan (401k) and Deferred Compensation Plan (457) (both with employer matching up to 4%) 13 paid holidays per year a hybrid work schedule and a ride share program.

ABOUT LACERA :

The Los Angeles County Employees Retirement Association (LACERA) administers and manages the $90 billion retirement fund for the County of Los Angeles. We provide retirement disability and death benefits to eligible County Employees and their Beneficiaries and collect deposit invest and manage retirement funds collected from the County Outside Districts and County Employees. LACERA is one of the largest county retirement associations in the United States with over 200000 members. Our Membership is comprised of individuals from a diverse range of careers age groups and ethnicity - all contributing to the greater welfare of Los Angeles County. LACERA also manages the $4.5 billion OPEB Master Trust whose purpose is to pre-fund OPEB Program medical dental and vision benefits for participating employers.

LACERA is located in Gateway Plaza at 300 North Lake Avenue in the beautiful City of Pasadena. The building is easily accessible from the Foothill Freeway (210) and the Metro Lake Station. We offer convenient free parking for staff members in our secure structure adjacent to the building in addition to a robust rideshare program providing commuting alternatives such as ride-matching vanpool carpool parking services and more. Prioritizing health well-being and sustainability Gateway Plaza is a Class A office building LEED Gold Certified and EPA Energy Star Certified. With a Walkability Score of 91 LACERA staff members easily enjoy the approximately 150 shops food and dining options that makeup the popular South Lake Avenue District.

Our members dedicate their careers contributing to the welfare of Los Angeles County. For their service the County contributes to their promised benefits and LACERA is dedicating to serving them in return throughout their career and their life afterwards.

Our Core Values : I ACT (Integrity Inclusivity Innovation Accountability Collaboration and Transparency)serve as our cultural guide and foundation in meeting our mission. As a member-focused government agency we abide by our core values to ensure the publics trust operate efficiently and cost effectively and provide our members with their promised benefits.

If you are interested in being part of this rewarding team LACERA invites you to apply!

ABOUT THE POSITION

The IT Manager I LACERA (Application Support) leads LACERAs mission-critical application support function within the Business Solutions Section. This role is responsible for the stability performance and ongoing support of LACERAs Pension Administration System a Java-based cloud-hosted platform essential to delivering retirement benefits to members. Reporting to the IT Manager II LACERA (Business Solutions) this position is responsible for managing a team of nine (9) developers and business analysts plus additional contractors and interns.

The IT Manager I LACERA (Application Support) oversees production support incident response and service-level performance in a lights-on environment where uptime and reliability are paramount. Experience working with Java is essential and while this is the primary development environment experience with COBOL and mainframe applications is also valued as LACERA is currently completing a migration of mission-critical mainframe processes to the cloud environment. The position will also play a key role in the successful integration of solutions such as case management and call center systems.

UPCOMING INITIATIVE

Enhance Customer Experience : Improve the usability and performance of digital platforms to deliver a more efficient and user-friendly customer experience including expanded self-service and eventually a mobile application.

Please view the recruitment brochure for IT Manager I LACERA (Application Support).

Vacancy Information : The current vacancy is in the Systems Division Business Solutions Section; however the resulting eligible register for this examination can be used to fill other vacancies in LACERA as they occur.

Work Schedule : This full-time position is required to work a 5 / 40 schedule (e.g. an eight (8) hour day Monday through Friday). LACERA offers a hybrid work environment and this position may be eligible to telework up to three (3) days per week.

Emergency Availability : This position is involved in critical business continuity operations and must be available outside of regular working hours as needed.

This position is an exempt position as defined by the Fair Labor Standards Act and not eligible for overtime

EXAMPLES OF ESSENTIAL JOB FUNCTIONS

To view the complete job description for this classification please click here.

The job description is being reviewed to determine if a California drivers license is necessary.

REQUIREMENTS

SELECTION REQUIREMENTS

Option 1 :

A Bachelors Degree from an accredited college in Computer Science Information Systems or a closely related field and four (4) years of progressively responsible full-time paid experience in a centralized Information Technology organization

• performing production support system administration application development and / or disaster recovery; one (1) year must have been in a supervisory capacity.

Option 2 :

Two (2) year of experience performing production support system administration application development and / or disaster recovery at the level of Information Technology Specialist I LACERA

Special Requirement Information :

Other Requirements : Applicants must be able to perform the essential functions of this classification with or without a reasonable accommodation.

PHYSICAL CLASS II Light :

Light physical effort which may include occasional light lifting to a 10-pound limit and some bending stooping or squatting. Considerable walking may be involved.

ADDITIONAL INFORMATION

DESIRABLE QUALIFICATIONS

The ideal candidate will be or possess :

PROGRAMS AND KNOWLEDGE :

To receive credit for the above desirable qualifications your application must clearly describe your experience.

Those applicants who meet the Selection Requirements AND most closely match the Desired Qualifications will be invited to participate in the examination process.

EXAMINATION CONTENT : This selection process will consist of :

Part I : A qualifying evaluation of application information and the desirable qualifications.

Only the highest qualified applicants as determined under Part I will be invited to continue in the selection process under Part II.

Part II : An Appraisal (Oral) Interview weighted 100% .

The appraisal (oral) interview will assess the applicants knowledge experience and general ability to perform the essential functions of the position.

APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE WEIGHTED PORTIONS OF THE EXAMINATION IN ORDER TO BE PLACED ON THE REGISTER.

ELIGIBLE INFORMATION : The names of candidates receiving a passing grade will be placed on the register in the order of their score group for a period of twelve (12) months following the date of promulgation.

Those candidates which are determined eligible for hire under the Los Angeles Countys Civil Services Rules may be invited to the selection process which may be comprised of a selection interview and / or job-related assessments.

All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.

Please add and to your email address and list of approved senders to prevent email notifications from being filtered as spam / junk / clutter mail. Test scores / results cannot be given over the telephone.

DO NOT select Off under Email Preferences within your profile or click Unsubscribe on our notices if you would like LACERA to notify you regarding your application status test schedules and other important information pertaining to your candidacy for this position.

LACERA will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

APPLICATION AND FILING INFORMATION :

Application must be submitted online. If you wish to be considered please attach your resume which details your experience.

Applicants can check the status of their applications at any time by logging into their account on .

The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that clearly demonstrates meeting the Selection Requirements for the position as stated above. Please complete the application and supplemental questionnaire thoroughly and completely. Information provided in the supplemental questionnaire must be reflected in your resume to be considered.

Failure to provide complete information on the employment application and resume will impact the assessment of an applicants qualifications and acceptance in the selection process. Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

EDUCATION : In order to receive credit for any college course work or college degree such as an Associate Bachelor Master Doctorate degree or for completion of a certificate program you must include a legible copy of the official diploma official and / or unofficial transcripts or an official letter from the accredited institution which shows the area of specialization or official certificate(s) at the time of filing or within five (5) business days from application submission date.

Accreditation Information : Accredited institutions are those listed in publications of regional national or international accrediting agencies. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable if appropriate are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators Inc. (AICE).

Applicants must provide the appropriate attachments during application submission email the documentation to within five (5) business days of filing. Please include the examination title and number on the documentation.

Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

RESUME : Your resume must be attached during the submission of your application.

Your employment history on your resume should be listed in order beginning with the most recent.

For each job held provide the name and address of your employer your job titles beginning and ending dates description of work performed and reason for leaving.

If you have worked in more than one position for one employer list each job title and / or area of assignment separately on your application to demonstrate your experience in various assignments / occupational areas.

Part-time experience will be evaluated on the basis of its fractional equivalent of a 40-hour workweek.

All required experience must be paid.

This position may require working evenings weekends and holidays.

TO APPLY ONLINE GO TO : and click on the Careers link. Faxed emailed or hardcopy (paper) applications will not be accepted.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet applications can be completed on computers at public libraries throughout Los Angeles County.

Candidate(s) who complete examination process with acceptable results will be considered by the Department hiring authority. Upon an offer of employment a comprehensive background investigation will be conducted which includes verification of experience and / or education credit history and fingerprinting through the California Department of Justice and the Federal Bureau of Investigation.

IMPORTANT NOTE :

Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT .

Utilizing VERBIAGE from the Classification Specification Selection Requirements and / or Desirable Qualifications serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Applications may be rejected at any stage of the examination process.

SPECIAL INFORMATION :

Fair Chance Initiative for Hiring Ordinance (FCIHO)

LACERA is a Fair Chance employer. Except for a very limited number of positions you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. LACERA will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors including but not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about a conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Requests for accommodation :

Teletype Telephone :

Department Contact Name : Connie Chan

Department Contact Telephone :

Department Email :

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities :

1. Completing Your Application :

a. Before submission of the application it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions do NOT list all of your time with the County under your present payroll title.

c . To receive credit include required documents (e.g. copy of your diploma transcript certificate or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2. Requirements on Job Posting :

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967 as amended prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week unless specified otherwise. Prorated part-time experience may be acceptable.

3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4. Change of Name or Address : To change personal information such as your name or address log into your profile on and make the necessary change. This can be done at any time.

5. Equal Employment Opportunity / Non-Discrimination Policy :

a. It is the policy of the The Los Angeles County Employees Retirement Association (LACERA) to provide equal employment opportunity for all qualified persons regardless of race color religion sex national origin age sexual orientation disability or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer : The Los Angeles County Employees Retirement Association (LACERA) is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an as is and as available basis without warranties of any kind either express or implied. No advice or information given by LACERA or its respective staff members shall modify the foregoing or create any warranty.

LACERA expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the LACERA as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

LACERA shall not be liable for any direct indirect punitive incidental special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites) or for any information obtained through this system or otherwise arising out of the use of this system the Internet generally or on any other basis.

NOTE : Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System including without limitation any copying downloading translating decompiling or reverse engineering of the system data or related software shall be a violation of the Use Disclaimer.

Veterans Credit : In all open competitive examinations a veterans credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions : During a declared war; -or- During the period April 28 1952 through July 1 1955; -or- For more than 180 consecutive days other than for training any part of which occurred after January 31 1955 and before October 15 1976; -or- During the Gulf War from August 2 1990 through January 2 1992; -or- For more than 180 consecutive days other than for training any part of which occurred during the period beginning September 11 2001 and ending on August 31 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge including El Salvador Lebanon Grenada Panama Southwest Asia Somalia and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7 1980 (or began active duty on or after October 14 1982 and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who while engaged in such service was wounded disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation and also to the widow or widower of any such person who died or was killed while in such service. A DD214 Certificate of Discharge or Separation from Active Duty or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veterans credit. More information available at : Information : Accredited institutions are those listed in the publications of regional national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable if appropriate are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators Inc. (AICE).

Background Check : LACERA is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. LACERA will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and will also consider potential mitigating factors including but not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). I f asked to provide information about a conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Benefit Information : Depending on the position the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a new member of the Countys defined benefit plan (LACERA) on or after January 1 2013 (first employed by the County on or after December 1 2012) unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1 2013. It should be noted that County employees do not pay into Social Security but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990 : All positions are open to qualified persons. Pursuant to the Americans with Disabilities Act of 1990 persons with disabilities who believe they need reasonable accommodation or help in order to apply for a position may contact the ADA / Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity : It is the policy of the Los Angeles County Employees Retirement Association to provide equal employment opportunity for all qualified persons regardless of race religion sex national origin age sexual orientation disability or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program : In an effort to improve compliance with court ordered child family and spousal support obligations certain employment and identification information (i.e. name address Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004 : Section 419 (c) of Public Law 108-203 the Social Security Protection Act of 2004 requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1 2005 in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision you may visit the website or call toll free. Persons who are deaf or hard of hearing may call the TTY number 1- or contact a local Social Security office.

Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6 1986 are required to present original documents to the County within three (3) business days of hiring which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations Title 2 Division 4 Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicants protected characteristics including race color religion national origin ancestry physical disability mental disability medical condition marital status sex sexual orientation age pregnancy childbirth and other characteristics.

Updated August 2025

Required Experience :

Manager

Key Skills

Computer Science,SQL,Active Directory,Customer Service,Incident Management,Access Points,OS,Asset Management,Linux,VPN,User Accounts,Desktop,Backup,Technical Support,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 133920 - 202699