Title Processing - Post Closer

Description

At Black Oak Title, we believe the closing isn't the end - it's the promise we keep after the celebration. Our Post Closers play a critical role in protecting our clients, partners, and reputation by ensuring every file is complete, accurate, and handled with care, long after the ink dries.

We're looking for a detail-driven, people-minded Post Closer (Records Specialist) who takes pride in precision, thrives in a fast-paced environment, and understands that great systems create great experiences.

If you love organization, accountability, and being the person who makes sure nothing falls through the cracks, you'll feel right at home here.

Responsibilities

What You'll Do

As a Post Closer at Black Oak Title, you'll be trusted with the final stewardship of our files and records. Your work ensures compliance, protects our clients, and supports our lenders, agents, and internal teams.

Your responsibilities will include :

• Communicating with clients and lenders through Qualia in a clear, professional, and timely manner
• Managing post-closing disbursements and following up on outgoing items to ensure completion
• Organizing, maintaining, and safeguarding physical and digital records
• Ensuring all files are accurate, complete, and up to date
• Retrieving files as requested by internal team members and clients
• Creating and indexing new records as needed
• Performing data entry with a high degree of accuracy and consistency
• Assisting with and improving record management policies and procedures to help us get 1% better every day

Qualifications

You'll Thrive Here If You...