Senior Technical Onboarding ManagerVirtualVocations • Dorchester, Massachusetts, United States
Senior Technical Onboarding Manager
VirtualVocations • Dorchester, Massachusetts, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Technical Onboarding Manager to lead customer onboarding and ensure successful product implementation.
Key Responsibilities
Own all components of customer onboarding, including meetings and technical guidance
Assist customers with product configuration and provide best practices
Serve as a Subject Matter Expert and escalation point for technical issues
Required Qualifications
5+ years of experience in systems administration with Microsoft Endpoint Management services
2+ years in a technical customer-facing or internal service role
Strong working knowledge of Windows desktop and server operating systems
Experience delivering training sessions to diverse audiences
Proficient in PowerShell scripting and automation techniques
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