Senior Technical Onboarding ManagerVirtualVocations • Dorchester, Massachusetts, United States

Senior Technical Onboarding Manager

VirtualVocations • Dorchester, Massachusetts, United States

[job_card.1_day_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Senior Technical Onboarding Manager to lead customer onboarding and ensure successful product implementation.

Key Responsibilities

Own all components of customer onboarding, including meetings and technical guidance

Assist customers with product configuration and provide best practices

Serve as a Subject Matter Expert and escalation point for technical issues

Required Qualifications

5+ years of experience in systems administration with Microsoft Endpoint Management services

2+ years in a technical customer-facing or internal service role

Strong working knowledge of Windows desktop and server operating systems

Experience delivering training sessions to diverse audiences

Proficient in PowerShell scripting and automation techniques

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