Administrative Assistant

Description

ADA Eligibility Coordinator (2286) Administrative AssistantTransdev in EVERETT, WA is hiring a Administrative assistant. We are seeking a friendly, customer service-oriented people who will be responsible for maintaining accurate documentation, assisting with office administrative tasks, working closely with the Operations Manager, ADA Eligibility Specialist, eligibility applicants, and Community Transit and Everett Transit staff. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Non-CBA Position : Full-Time (Mon-Fri) Work Setting : On-Site

• Competitive compensation package of minimum $20.00 – $22.00 / hrBenefits include :
• Vacation : minimum of two (2) weeks
• Sick days : WPSL (5 days)
• Holidays : 12 days; 8 standard and 4 floating
• Other standard benefits : 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities :
• Answer incoming calls to address applicant’s questions / concerns.
• Schedule interviews and book transportation as needed.
• Create new and update existing records across all programs – Ecolane, GetGoing, Spare.
• Check in applicants upon arrival and notify ADA Eligibility Specialists that their appointment has arrived.
• Prepare eligibility determination letters and any additional letters or material to be mailed.
• Prepare Daily Determination Reports, Weekly KPI Reports, Bi-Monthly Eligible Rider Reports, Monthly CERT Reports, any additional reports as needed and send to designated recipients.
• Assist Community Transit and Everett Transit as needed.
• Collect incoming mail daily and distribute to appropriate parties.
• Process any incoming physical applications and call to schedule an interview immediately.
• Upload and scan assessments, letters, and any additional supplemental documents to applicant’s profile.
• Participate is staff meetings with leadership and / or client.
• Participate in initial and on-going training as required by Transdev and Client.
• Always provide high quality customer service, maintaining a positive attitude when interacting with applicants, support staff, and caregivers.
• Assist with other administrative tasks as needed.

Qualifications :

Physical Requirements : The essential functions of this position require the ability to :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact style="font-family : 'Calibri Light' , sans-serif;">

Drug-free workplace : Transdev maintains a drug-free workplace. Applicants must :

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