Service Coordinator - 1915DXP Enterprises • El Sobrante, CA, US
Service Coordinator - 1915
DXP Enterprises • El Sobrante, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Prior inside sales / customer service experience The ideal candidate would have preferably / but not required 2-3 years of some combination of the following knowledge : pump / motor / rotating equipment / industrial products sales Efficient in Windows based programs (Excel, Word, PowerPoint, etc.). Experience with SalesForce, Zoom, Microsoft Teams, SAP Ariba, and Citrix P21 would be a plus. Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Willingness to learn and take directions when needed Data entry skills, organization, multi-tasking and customer focus is required Pay : $25-$40 / hr Physical Demand : N / A Working Conditions : Office environment Training / Certifications : NA Shift Time / Overtime : Normal in-person business hours Monday-Friday. Travel : NA Education : Bachelors degree preferred but not required.
Service Coordinator - 1915
USA : CA : Richmond | Shop & Field Service Support | Full-Time
Description
Summary : Under the direction of the Service Manager, the Service Coordinator will coordinate part manufacture with in-house and subcontracted sources, develop professional repair scopes of supply with inspection details and pictures that can be presented to the customer in the form of a quote, communicate effectively and consistently with internal and external clients, coordinate repair projects, provide quotes or estimates for pump repairs.
Responsibilities of the Service Coordinator include, but are not limited to :
- Assist the Service Coordinator in requesting quotes for parts needed on service orders.
- Enter jobs into the P21 system and assign SO numbers and create POs.
- Capture freight charges and ensure received parts are allocated to the correct job.
- Assist with inputting labor hours into service orders within P21.
- Provide administrative support to the Service Manager, including handling documents and special requests.
- Monitor job progress by checking the board daily and following up with vendors or shop leads on any delays.
- Create and maintain spreadsheets to track shop supplies inventory.
- Order office supplies for the service department.
- Generate packing slips for all completed jobs leaving the shop.
- Maintain and organize important documents for field and service mechanics such as badging, certificates, and any safety documents.
- Price check and order necessary supplies for field mechanics and machinists.
- Ensure required forms are consistently stocked and readily available.
Qualifications of the Service Coordinator include, but are not limited to :
#LI-JG1 #ZRJG
Additional Information :
Location : USA : CA : Richmond
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE / M / F / D / V
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Service Coordinator • El Sobrante, CA, US
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