Implementation Specialist

A company is looking for an Implementation Specialist to join their growing implementation team.

Key Responsibilities

Analyze client questions and concerns, escalating issues as necessary

Provide client support services through timely responses to calls and emails

Coordinate project setup and maintain the Payroll Forms document repository

Required Qualifications

Bachelor's degree

2+ years of customer service experience

1+ years of software implementation or project onboarding experience

Experience supporting accounting or business operations software

Knowledge of production workflows and accounting basics is a plus