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Adobe Campaign Classic Administrator
Adobe Campaign Classic AdministratorSoftHQ Inc • Owings Mills, Maryland, United States
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Adobe Campaign Classic Administrator

Adobe Campaign Classic Administrator

SoftHQ Inc • Owings Mills, Maryland, United States
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  • [job_card.full_time]
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Location : Owings Mills, MD - onsite

Duration : 6 months

AEM Cloud Administrator – JD

  • Solid hands-on experience (8+ Years) with Adobe Campaign Classic (ACC) Development – Deep expertise in schema design, technical workflows, and advanced campaign orchestration.
  • Scripting & Automation – Proficiency in JavaScript, and SOAP / REST APIs for workflow automation and data integrations.
  • Instance Configuration & Performance Tuning – Ability to optimize Adobe Campaign instances, troubleshoot performance bottlenecks and implement best practices.
  • Deep expertise in delivery templates, typologies, and campaign execution logic.
  • Experience integrating Adobe Campaign with CRM platforms like Salesforce.
  • Strong knowledge of campaign automation, email marketing, and customer segmentation.
  • Hands-on experience / knowledge with HTML, CSS, and JavaScript for email template customization.
  • Troubleshoot campaign execution issues, deliverability problems, and workflow errors.
  • Design, develop, and execute multi-channel marketing campaigns using Adobe Campaign.
  • Work with data teams to integrate Adobe Campaign with CRM systems (Salesforce, Microsoft Dynamics, etc.).
  • Database & SQL knowledge – for query optimization and data management.

Roles & Responsibilities

  • Platform Administration
  • Install, configure, and maintain Adobe Campaign environments (Classic / Standard).
  • Manage user roles, permissions, and security settings.
  • Monitor system health, performance, and troubleshoot technical issues.
  • Campaign Support
  • Assist marketing teams in setting up workflows, deliveries, and targeting logic.
  • Ensure proper integration with CRM, data sources, and APIs.
  • Data Management
  • Oversee data imports / exports, schema updates, and audience segmentation.
  • Maintain data hygiene and compliance with privacy regulations (GDPR, CCPA).
  • Technical Maintenance
  • Apply patches, upgrades, and ensure version compatibility.
  • Monitor logs and resolve errors related to workflows and deliveries.
  • Reporting & Optimization
  • Generate performance reports and provide insights for campaign improvements.
  • Collaborate with analytics teams for tracking and attribution.
  • Documentation & Training
  • Create SOPs for platform usage and train internal teams.
  • Document system configurations and changes.
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    Adobe Administrator • Owings Mills, Maryland, United States

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