Care Supervisor Bilingual Spanish Speaking

Bilingual Spanish Speaking Care Supervisor

Help at Home is now hiring a Bilingual Spanish Speaking Care Supervisor for our Downtown location (36 S Wabash Ave. Chicago, IL). We offer weekly pay between $18.50 - $22.00 per hour and a generous incentive program up to $10,000 in bonuses per year!

Help at Home, LLC is the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary

We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The employee will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.

Responsibilities

• Maintains assigned clients' files, employee files, and all related paperwork
• Provides direct training to field staff on client Care Plans
• Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
• Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
• Prepares and submits routine department reports, as required
• Records and maintains accurate documentation of the clients condition and overall service
• Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
• Appropriately handles client complaints and problems; documents and reports any significant issues further attention or resolution, as required
• Ensure compliance with local, state, and federal laws as well as with company policies and procedures
• Performs other job-related duties as assigned

Qualifications / Educational Requirements

Benefits

Our team is the foundation of our work. We offer :

Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview. Employees will be eligible for hiring bonuses after 90 days.