The newest and premier Dog Daycare and Boarding facility is now hiring in Lakeville! Puppy Play and Stay seeks Guest Services Pros to join our dedicated team of pet lovers. We offer open play spaces for dogs to “play like a puppy” on our Fun FURniture, take a snooze on our cots or enjoy the sunshine in our outdoor area. Guest Services Pros need to be dog-savvy, organized, confident, and friendly in this fast-paced environment.
Our ideal candidate will have knowledge of and experience with caring for pets in a boarding & day care environment. This position will require the ability to juggle a variety of responsibilities, with a strong attention to detail and excellent interpersonal and communication skills.
It takes a team to make it all happen, but we work together and are passionate about what we do!
Job Type: Full-time and Part-Time
Hourly pay from $14-$16/hour plus tips. Depending on experience.
Benefits:
Health insurance
Short Term Disability
Retirement plan
Paid time off
Discounted Services and Retail
Requirements:
Minimum Experience, Skills, Certification or Academic Background Required:
1. High school graduate or GED required.
2. Minimum of 1 year previous experience in the Animal Care Industry or other relevant experience required.
3.1-2 years of customer service experience preferred.
4. Excellent oral & written communication skills
5. Strong math skills & selling skills preferred
6. Previous work experience demonstrating dependability
7. Self-motivated, independent worker with attention to detail
8. Ability to work in a team environment
9. Demonstrates sound judgement and problem solving skills
10. Excellent organization and planning skills
11. Demonstrated flexibility and proven coping skills
Responsibilities:
Some responsibilities include but are not limited to:
Primary Duties
1. Customer Service
a. Our priority is serving the clients that are in our facility by greeting everyone who enters and offering assistance.
b. Show appreciation to our clients for visiting and encourage them to use our services.
c. Explain our focus on pup wellness and quality care provided in all our services.
d. Utilize friendly sales techniques to upsell clients on additional services and products that will benefit their pups.
e. Work with dissatisfied clients in an effort to resolve issues to retain clients.
f. Give tours of the facility to potential customers and answer questions regarding our services, policies and procedures. Explain our focus on pup activities, wellness and quality care provided in all our services.
g. Coordinate with staff when opening or closing to ensure proper pup care and client communication for early drop-offs & late pick-ups.
2. Reservations & Invoice Processing
a. Receive payments and process invoices.
b. Keep familiar with management approved payment exceptions and client prepayments/credits and keep accurate records for all.
c. Balance cash till daily.
3. Check-in Processing
a. Check in pups as they arrive.
b. Groom Shop Services – confirm pick-up time & phone call if we are to call when ready.
c. Self-Wash Dog Wash – instruct clients on Self-Wash services and assist in getting clients started. Monitor self-wash clients and assist when needed.
4. Processing Enrollment Paperwork & Expired Vaccinations.
a. Processing enrollment paperwork accurately & timely
b. Monitoring, following-up and documenting pup vaccinations.
5. Retail Inventory
a. Assist clients in sale of retail inventory.
b. Restock items from storage as needed.
c. Keep inventory stock clean, neat and pulled to the front of shelving.
Other Job Duties
1. Management Projects
a. Special projects as assigned
2. Administrative
a. Print copies of daily reports for all service areas.
b. File paperwork in company and client files as outlined.
c. Print administrative forms as needed for Guest Services.
d. Maintenance client mailing lists as needed ensuring that deactivated clients do not receive communications from Puppy Play and Stay.
e. Restock flyers, business cards, magnets as needed.
f. Restock samples and treats as needed.
g. Make client reminder calls.
3. Other
a. Cleaning tasks
b. Other duties as assigned
The newest and premier Dog Daycare and Boarding facility is now open in Lakeville! Puppy Play and Stay seeks Pup Pros to join our dedicated team of pet lovers. We offer open play spaces for dogs to “play like a puppy” on our Fun FURniture, take a snooze on our cots or enjoy the sunshine in our outdoor area. Pup Pros need to be dog-savvy, organized, confident, and friendly in this fast-paced environment.
Our ideal candidate will have knowledge of and experience with caring for pets in a boarding & day care environment. This position will require the ability to juggle a variety of responsibilities, with a strong attention to detail and excellent interpersonal and communication skills.
It takes a team to make it all happen, but we work together and are passionate about what we do!
Guest Services • Lakeville, MN, US
Craft & Crew Hospitality is now hiring for a Part-time Front of House Supervisor.We are looking for a dynamic candidate who will align with our core values and promote a positive culture and enviro...[internal_linking.show_more]
We are excited to bring a versatile beverage cart attendant to our Dining & Events team in Edina, MN.Weekly Pay, Flexible Schedules, Tipped Position, Employee Shift Meal & Growth Opportunities!.Exc...[internal_linking.show_more]
Job Summary: The Guest Experience Shift Lead is responsible for assisting the team as a part of the day-to-day Guest Experience operations of the attraction.The Shift Leads’ primary responsibilitie...[internal_linking.show_more]
Start a new career as a Director of Dining Services at Summit Place Campus, an Assisted Living Community!.Make a difference in someone's life every day.If you have a passion for serving and a desir...[internal_linking.show_more]
Craft & Crew Hospitality is now hiring for a Part-time Front of House Supervisor.We are looking for a dynamic candidate who will align with our core values and promote a positive culture and enviro...[internal_linking.show_more]
Taco John's International is looking for a full-time Guest Experience Associate, responsible for managing front-line communications and customer service, contributing to the overall efficiency of b...[internal_linking.show_more]
The guest host must maintain an energetic and friendly approach in their welcome.They are responsible for the staff's and guest's safety, as well as the assistance of other team duties such as card...[internal_linking.show_more]
Seasonal Associate Park Services Specialist Hiring range: ($15.The starting rate will depend on experience, education, and qualifications.Advancement opportunities exist for individuals motivated t...[internal_linking.show_more]
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement.Grow your skills and build your professional...[internal_linking.show_more]
Job Summary: The Guest Experience Shift Lead is responsible for assisting the team as a part of the day-to-day Guest Experience operations of the attraction.The Shift Leads' primary responsibilitie...[internal_linking.show_more]
Primary duties and responsibilities include, but are not limited to, the following:.Responsible for checking in all employees and highlighting on the Open Table system.Answer the phone, take reserv...[internal_linking.show_more]
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve.And you'll be responsible for making special days memorable and everyday meals somethi...[internal_linking.show_more]
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Essential Duties and Respons...[internal_linking.show_more]
F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment.The F&B Manager's key responsibilities include upholding bra...[internal_linking.show_more]
Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service.You will...[internal_linking.show_more]
Being part of Hyatt means always having space to be you.They are passionate about diversity, equity and inclusion.Their global teams are a mosaic of cultures, ethnicities, genders, ages, abilities ...[internal_linking.show_more]
They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...[internal_linking.show_more]
Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's.If you take pride in providing a warm welcome and lov...[internal_linking.show_more]
