Cage Cashier (Horseshoe Bossier) Full-Time (Swings)

Cage / Tr Associate

The Cage / TR associate is responsible for protecting company assets, adhering to company and departmental policies / procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips / cash equivalents for cash, cash checks within established procedures, exchange foreign currency, and all other associated cage functions. Assists customers in establishing credit lines, communicate with appropriate personnel concerning customer credit information. Handles pit fill / credits with ease, and cooperates with team members within the department, as well as with other departments. This position also requires the responsibility for greeting and activating players Total Rewards card and working the promotion area during entry activation. Must be able to explain and communicate current casino programs and promotions to players. Must be able to execute all functions to include but not limited to :

• Cage Marker issuance / redemption and Front Money Deposits / Withdrawals
• AF / Discounts
• Title 31 and all other AML regulations
• R / S ticket redemptions
• Answer telephones
• Travelers checks
• Wire transfers
• Casino Credit Applications
• Self-Redemption units
• Chip redemptions
• Check Cashing and Credit Card Cash Advance
• Coupon redemption
• Fast Cash redemption
• Numerous bank accountabilities
• Foreign currency
• Foreign chips
• Be proficient in comps, cash back, voids, new accounts, reprints and redeeming procedures.
• Understands, values, and supports Total Rewards program and special events, promotions, and player programs.
• Ensures each customer interaction results in increased customer confidence in Total Rewards.
• Issues comp. in accordance with department comp and guidelines.

Essential Job Functions :

Qualifications :

Physical, Mental and Environmental Demands : Must be able to move in and around the Casino / Hotel areas and Total Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Total Rewards program and its benefits. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 35 pounds and must be able to push / pull heavy carts on the casino floor. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment : computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to tolerate areas containing second hand smoke.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

Job Identification : 76441

Job Category : Finance and Accounting

Job Schedule : Full time

Locations : Horseshoe Bossier City (On-site)