Commercial Landscape - Account Manager

NORTHWEST LANDSCAPE SERVICES

Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!

Job Summary :

You'll manage daily operations of sites within an assigned territory to ensure delivery of high quality service to clients. You'll be responsible for client and employee retention, crew productivity, and workplace safety.

Essential Duties and Responsibilities

• Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
• Conduct walk-throughs with client and other company representative as appropriate
• Work closely with production staff to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
• Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
• Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
• Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
• Review and approve time cards for accurate and timely submission to payroll
• Analyze and understand cost reports and budget variances related to contract projects
• Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
• Collaborate with Service & Operations Support to propose, track, and resolve minor extra work projects to current clients
• Work closely with Project Manager on A / B client communication and expectations, including site information and capital or large-scale projects
• Meet or exceed annual sales goals
• Add and update client and project information in CRM software
• Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
• Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
• Constantly promote and encourage adherence to company policies and best practices

Supervisory Responsibilities

Qualifications

Education

Experience

License or Certification

Specialized Skills

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including :

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.

Pay range : $77,968.80 - $91,000

Monarch Landscaping, WA is an EEO and E-Verify participating employer.

Monarch Landscaping, WA is an On Demand Daily Pay employer.