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ServiceNow Architect
ServiceNow ArchitectSELECCIÓN Consulting • East Brunswick, New Jersey, United States
ServiceNow Architect

ServiceNow Architect

SELECCIÓN Consulting • East Brunswick, New Jersey, United States
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]

SELECCION is an SAP service company, and we are a passionate global community dedicated to redefining the future of SAP services. Our mission is to deliver impactful solutions.

The future promises to be exciting—come and be a part of it.

We are seeking a highly skilled ServiceNow Strategic Portfolio Management (SPM) Consultant to support our enterprise ServiceNow initiatives. The ideal candidate will have a strong background in ServiceNow’s SPM suite, including Project Portfolio Management (PPM), Demand Management, Resource Management, Agile / SAFe , and Financial Planning .

This role requires deep functional expertise, hands-on configuration experience, and the ability to work closely with business stakeholders, PMOs, and technical teams to translate requirements into effective SPM solutions.

Responsibilities

1. Implementation & Configuration

  • Lead end-to-end implementation of ServiceNow SPM modules , including :
  • Demand Management
  • Project Portfolio Management (PPM)
  • Resource Management
  • Agile Development / SAFe
  • Financial Planning & Cost Management
  • Road mapping & Prioritization
  • Configure workflows, forms, UI policies, business rules, and reporting dashboards within the SPM suite.
  • Integrate SPM with other ServiceNow modules (ITSM, CMDB, ITBM, HRSD, etc.) and external systems.

Stakeholder Engagement

  • Collaborate with PMO leadership, project managers, resource managers, finance teams, and business owners.
  • Gather and translate business requirements into functional specifications.
  • Provide strategic guidance on SPM best practices and governance.
  • Process Optimization

  • Define and optimize processes for :
  • Project intake and prioritization
  • Portfolio planning and budgeting
  • Resource forecasting and allocation
  • Roadmapping and strategic alignment
  • Support enterprise adoption of SAFe or Agile frameworks within SPM.
  • Reporting & Analytics

  • Develop dashboards and performance analytics for :
  • Portfolio health
  • Financial tracking
  • Resource utilization
  • Demand pipeline
  • OKRs and strategic KPIs
  • 5. Support & Training

  • Troubleshoot SPM-related issues, defects, and system performance concerns.
  • Provide training, documentation, and user enablement for business teams.
  • Required Skills & Experience

  • 5–10+ years of overall IT experience, with 3–5+ years of hands-on ServiceNow SPM / ITBM experience.
  • Deep expertise in SPM modules and workflows.
  • Strong understanding of portfolio governance, financial management, Agile delivery, and enterprise PMO processes .
  • Experience designing and delivering enterprise-scale SPM implementations .
  • Strong communication skills with the ability to interact with senior leadership.
  • ServiceNow Certified Implementation Specialist (CIS) in PPM / SPM preferred.
  • Experience integrating SPM with other ServiceNow and non-ServiceNow systems.
  • SELECCION CONSULTING LLC is an equal opportunity employer, providing equal employment opportunities to applicants and employees without regard to race, color, creed, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

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