UserAccount Fulfillment Center Lead

Mission of the Role

This role will be working 8am - 4 : 30pm at our Bloomington MN Campus (accross from Mall of America and the MSP Airport).

This position has primary responsibility for execution of all fulfilment center training and will maintain operational ownership of the new employee orientation for the team. This person will work closely with the fulfilment center supervisors and key members of the team to develop required materials needed for ongoing training and observation of fulfilment center skills and roles. They will train all newly hired individuals and those inducted through job rotation activities by ensuring that they comprehend fulfilment center processes. They will observe the employees to determine the efficacy of training programs and ensure that any additional training requirements are fulfilled. This is a working level position and when training duties are low and / or operational needs dictate this position will be expected to perform materials handling tasks within the fulfilment center.

Key Responsibilities

• Provide New Employee Training for positions within the Fulfillment Center including department onboarding procedures and processes SAP and safety.
• Assign new employees a department Buddy to assist with onboarding and manage that relationship.
• Serve as the serve as team leader ensuring team coordination and consistent teamwork approach.
• Perform daily fulfilment center responsibilities with fellow fulfilment associates.
• Provide regular touch base with new employees at prescribed intervals to ensure employee has the support and information needed for a successful onboarding.
• Provide training validation checks with new employees at prescribed intervals to ensure employee is understanding and successfully completing the Processes they have been trained in.
• Perform regular observations for all employees on Fulfillment Center processes procedures and safety protocols and provide feedback and coaching to employees directly for any areas of concern. Escalate ongoing concerns or performance issues to the supervisor and / or manager.
• Support department management in developing warehouse processes and provide required periodic training to all department employees.
• In partnership with the Learning and Development team participate in the continued development of training materials training matrix and the ongoing training plan and strategy.
• Act as a SME and first point of contact for the SAP logistics processes and escalate any issues to management or technical support.
• Promote an atmosphere that facilitates open and effective communication within the department.
• Carry out other duties and responsibilities as may be assigned or required.

Key Qualifications

Education and Experience :

Other Qualifications

Compensation

The base salary is one part of our Total Rewards package and is determined within a range. The starting base salary range for this position is listed below; the actual starting salary will be based on a variety of factors including experience skill set education performance licenses / certifications business needs and other job-related factors as permitted by law.

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 52780 - 78375