Talent.com
Vice President, Operations
Vice President, OperationsCartwheel • Miami, FL, US
[error_messages.no_longer_accepting]
Vice President, Operations

Vice President, Operations

Cartwheel • Miami, FL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Vice President, Operations

Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them, we collaborate with them. This means :

  • Earlier intervention
  • Higher student and family engagement in care
  • Better coordination among the trusted adults in a student's life

Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they're excited to live. If you join Cartwheel, you'll help make this vision a reality for millions of students across the country. We're backed by top investors including A Street Ventures, Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team.

LOCATION : US Remote with preference for candidates based in Boston or in the Northeast. Travel required for in-person quarterly planning with Senior Leadership Team and occasional in-person working sessions.

REPORTS TO : Daniel Tartakovsky, Co-Founder and Chief Operating Officer

COMPENSATION : $225K-$285K cash compensation and meaningful equity stake in the company, depending on past experience.

About The Role

As Cartwheel's Vice President, Operations, your responsibilities will include :

  • Being the P&L owner for all of Cartwheel's mature markets , accountable for achieving and reporting on revenue, margin and quality targets by state
  • Managing and ensuring strong performance across Operations team (currently 35 FTEs across Care Ops, Health Plan Ops, and Revenue Cycle Management)
  • Being accountable for key operational metrics, including :
  • Time to care : ensuring families referred to Cartwheel access services quickly
  • Conversion to care : ensuring families referred to Cartwheel engage in services
  • Care revenue : grow total revenue from care delivery
  • Care margin : increase insurance revenue and lower cost per session
  • Collections : achieve gross and net revenue collections targets
  • Payer contracting and credentialing : ensure clinicians are enrolled with payers quickly, accurately, and efficiently
  • Team engagement : maintain strong team engagement and performance
  • Serving as a member of Cartwheel's Senior Leadership Team (SLT) :
  • SLT is the key strategy-setting and operating body at Cartwheel accountable for developing company goals, making key strategic decisions, championing Cartwheel's values, and ensuring excellent delivery against goals
  • Partnering cross-functionally :
  • With our Clinical, People, and Finance leaders to achieve high quality, scalable, efficient service delivery
  • With our R&D / Technology teams to improve our product, systems and tools, including continuing deployment of AI agents across Operations
  • With our go-to-market teams, including Sales, Success, Marketing, and Government Affairs, to ensure that our operations support new sales and customer retention goals
  • Who You Are

  • Passionate about youth mental health and about partnering with schools to meet the mental health needs of students
  • 10+ years healthcare operations experience in fast-paced environments, with venture-backed startup experience at growth stages strongly preferred
  • Experience with meaningful P&L ownership
  • Experience partnering with clinical teams and building multi-state clinical operations
  • Experience managing or working closely with Revenue Cycle Management teams
  • Proven experience managing large and dynamic teams, including managing people managers.
  • Highly analytical, structured thinker with strong written and verbal communication skills
  • Data-driven operator with strong technical skills. Highly proficient at defining metrics and getting the data you need to understand performance.
  • Passionate about leveraging AI and automation to improve efficiency and quality of healthcare services
  • Why You'll Love Cartwheel

    Our hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time, at a company well-positioned to do so, you'll have :

  • Mission-oriented and inclusive colleagues who will go to bat for you
  • Competitive compensation and benefits
  • Meaningful equity ownership stake in Cartwheel
  • Generous PPO medical, vision, dental and ortho coverage
  • Unlimited / flexible PTO plus federal holidays
  • Paid parental leave
  • 401K with employer match
  • Cartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status. We participate in E-Verify. Please be prepared to provide acceptable documentation to verify your identity and work authorization.

    [job_alerts.create_a_job]

    Vice President • Miami, FL, US

    [internal_linking.similar_jobs]
    Vice President of Business Development

    Vice President of Business Development

    MedBest Recruiting • Miami, FL, US
    [job_card.full_time]
    MedBest has been retained by Vohra Wound Physicians in search of a Vice President of Business Development.Vohra Wound Physicians is a pioneer in physician-led wound care services in post acute sett...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Warehousing & Operations (Miami)

    Director of Warehousing & Operations (Miami)

    GAP Talent • Miami, FL, US
    [job_card.full_time] +1
    Director of Warehousing & Operations.Please note this is a full time role in office - NOT remote / hybrid).Miami, Florida, United States (must be Miami based). Full-Time, On-Site (Not Remote).Warehous...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    VP of Luxury Real Estate & Portfolio Operations

    VP of Luxury Real Estate & Portfolio Operations

    Serenity Recruitment Group • Miami, FL, United States
    [job_card.full_time]
    A leading real estate company is seeking a Vice President to oversee real estate operations and portfolio strategy.The ideal candidate will have experience in commercial real estate and hospitality...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President, Hi-Rise

    Vice President, Hi-Rise

    FirstService Residential • Miami, FL, US
    [job_card.full_time]
    The Vice President, High Rise (“VP”) will lead all community management business efforts in the market and, have direct responsibility for leading all property management teams as well as to profit...[show_more]
    [last_updated.last_updated_30]
    Vice President, CFO Advisory

    Vice President, CFO Advisory

    Stout • Miami, FL, United States
    [job_card.temporary]
    At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Syneos Health / inVentiv Health Commercial LLC • Miami, FL, United States
    [job_card.full_time]
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Law Office Manager & Director Of Operations

    Law Office Manager & Director Of Operations

    Trust Counsel PL • Coral Gables, FL, US
    [job_card.full_time]
    We are looking for a Law Office Manager / Director of Operations who is a savant of workflow and project management, who deeply understands employee accountability and engagement, who is metrics-driv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Vice President

    Regional Vice President

    Home Encounter HECM LLC • Miami, FL, US
    [job_card.full_time]
    The Regional Vice President (RVP) leads, manages, and oversees a portfolio of primarily Sited Condominiums, complemented by a portion of HOA / portfolio-style communities.Beyond delivering outstand...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Warehousing & Operations

    Director of Warehousing & Operations

    GAP Talent • Miami, FL, United States
    [job_card.full_time]
    Director of Warehousing & Operations.Please note this is a full time role in office - NOT remote / hybrid).Miami, Florida, United States (must be Miami based). Full-Time, On-Site (Not Remote).Warehous...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President, Power

    Vice President, Power

    Core Scientific • Miami, FL, US
    [job_card.full_time]
    Core Scientific is a leading provider of infrastructure for high-performance compute in North America.Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficien...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Warehouse Operations

    Director, Warehouse Operations

    Perfect Placement Group, LLC • Miami, FL, US
    [job_card.full_time]
    Major Florida market with strong airport access.Approximately seventy five percent across multiple operating sites.Regular presence inside a primary Florida distribution center.A fast growing natio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    The Ward Law Group, PL • Miami, FL, US
    [job_card.full_time]
    The Ward Law Group, voted best places to work is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury.We offer an innov...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional VP of Operations - South Florida

    Regional VP of Operations - South Florida

    American House Senior Living Communities • Miami, FL, US
    [job_card.full_time]
    Regional Vice President of Operations.Under the vision and strategic direction of the COO, the Regional Vice President of Operations is responsible for providing both strategic and hands-on support...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Vice President of Operations - Bookit.com

    Senior Vice President of Operations - Bookit.com

    Superlogic • Miami, FL, US
    [job_card.full_time]
    Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforge...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vice President, Risk Operations

    Vice President, Risk Operations

    BMG Money • Miami, FL, US
    [job_card.full_time]
    Vice President, Risk Operations.Miami, FL (Hybrid) / US Remote.At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expens...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Director of Operations, Middle Office

    Director of Operations, Middle Office

    A-CAP Services LLC • Miami, FL, US
    [job_card.full_time]
    JOB TITLE : .Director of Operations, Middle Office.EMPLOYER : .REPORTS TO : .Director of Investment Reporting...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vice President of Customer Support

    Vice President of Customer Support

    VirtualVocations • Olympia Heights, Florida, United States
    [job_card.full_time]
    A company is looking for a Vice President of Customer Support.Key Responsibilities Define and execute the global support strategy to enhance customer experience and platform reliability Oversee ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vice President, Operations - South Florida

    Vice President, Operations - South Florida

    Akumin • Miami, FL, US
    [job_card.full_time]
    The Vice President Of Operations has full P&L responsibility and is responsible for delivering year-over-year net revenue growth and profitability in the Region. This includes : strategic planning an...[show_more]
    [last_updated.last_updated_30] • [promoted]