Sales Development Representative

Sales Development Representative

ControlUp creates an autonomous workplace where the day runs itself. We're a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows.

No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.

The Role

We are looking for a Sales Development Representative to be responsible for helping to scale revenue across the company. Our Sales Development Representatives are specialists in researching prospects, discovering pain points, getting access to end-users, and setting meetings with influencers and decision-makers. This role allows the Account Executive team to focus exclusively on conducting meetings with prospects and increasing the overall productivity of the sales organization.

This role is extremely important within the sales organization at ControlUp. You are responsible for helping to scale revenue across the company. Our Sales Development Representatives are specialists in researching prospects, discovering pain points, getting access to end-users, and setting meetings with influencers and decision-makers. This role allows the Account Executive team to focus exclusively on conducting meetings with prospects and increasing the overall productivity of the sales organization.

How You'll Spend Your Day

1. Follow an established and successful sales process combined with weekly coaching
2. Setting quality meetings with IT departments across the country
3. Play an integral role in building our sales pipeline and our business! In the SDR training program at ControlUp
4. Participate in a mix of classroom-style learning as well as role-plays and practice
5. Learn to generate qualified leads, prospect via a mix of personal communication methods, such as emails and cold calls, and establish the value of our platform
6. Engage with a prospect, build rapport and find your prospects' needs
7. Demonstrate mastery of skills at this level by exceeding quota for two quarters in a row

Your Experience and Qualifications

• 1-2 years of SDR or BDR experience, previous work with SaaS Sales preferred
• Experience with engaging with potential customers over email, phone, and in-person
• Knowledge of our sales tools such as Salesforce, Outreach, and Zoominfo is a plus
• Clear, concise, and accurate in your communications, both written and verbally
• Fast learning skills and passion for new technologies, quickly mapping them to business processes
• Effectively manage your time to complete objectives
• Experience being accountable to metrics, often exceeding them
• Thrive in a high-energy team environment