Next Gen Cloud Platform Operations Manager

Next Gen Cloud Operations Manager

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Locations : UK remote and occasional travel to London

The Opportunity : We are seeking a highly motivated and experienced Cloud Operations Manager to lead and optimize our cloud infrastructure and operations. This role involves managing a team of cloud engineers and SREs, ensuring system reliability, performance, and security across our multi-cloud environments. This role is pivotal in bridging the gap between development and operations, ensuring our systems are robust, automated, and continuously improving. You will be supporting our Next Gen Cloud Native Intelligent Automation business, which enables us to deliver RPA and cloud RPA capabilities.

What You Will Get To Do :

• Lead, mentor, and grow a high-performing team of cloud engineers and SREs.
• Foster a culture of ownership, continuous learning, and operational excellence.
• Drive career development and performance management for team members.
• Oversee daily operations of cloud environments (AWS preferred).
• Implement and maintain monitoring, alerting, and automation frameworks.
• Ensure compliance with security, governance, and cost management policies.
• Collaborate with development and architecture teams to optimize infrastructure.
• Own the availability, latency, performance, and capacity of critical services.
• Define and monitor SLAs, SLOs, and SLIs to ensure service reliability.
• Lead incident response and postmortem processes, driving root cause analysis and long-term fixes.
• Champion automation to reduce toil and improve system reliability.
• Oversee the development and maintenance of internal observability, tools, and platforms.
• Collaborate with engineering and DevOps teams to embed reliability into the software development lifecycle.
• Partner with product, engineering, DevOps, and Customer Support teams to align on priorities and roadmaps.
• Contribute to the strategic direction of infrastructure and reliability initiatives.
• Advocate for best practices in observability, CI / CD, and infrastructure as code.

What You Will Bring :

Preferred Qualifications :

Why You Will Love It Here!

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.